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Gateway T2330 User Guide - Page 140

Passwords, PCCards, Pen

UPC - 827103144154

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Chapter 10: Troubleshooting ■ Every home network is unique. See the documentation that came with your network equipment for troubleshooting information. Help and Support For more information about network troubleshooting, tap or click Start, then tap or click Help and Support. Type the keyword network troubleshooting in the Search box , then tap or click the arrow. Passwords Your convertible notebook does not accept your password Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the password. You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your convertible notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your convertible notebook is having problems ■ Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card's documentation. ■ Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see "Device installation" on page 118. Pen The convertible notebook does not respond to the pen ■ You are not using the correct pen. Use only digitizer pens sold by Gateway for your convertible notebook. The convertible notebook does not respond to other tablet pens or plastic pens. 134 www.gateway.com

Section	Page
Contents	3
Getting Help	7
Gateway Web site	9
Using Support	9
Support Home	10
Product Support	10
Downloads	10
Customer Service	10
Upgrade Center	10
Resources	10
Contact Us	10
Help and Support	11
Searching for a topic	12
BigFix	12
Using Your Computer guide	13
Online help	13
Checking Out Your Gateway Convertible Notebook	15
Front	16
Left	17
Right	18
Bottom	19
Keyboard area	21
Identifying your model	22
Gateway model and serial number	22
Microsoft Certificate of Authenticity	23
Finding your specifications	23
Accessories	23
Getting Started	25
Installing the main battery	26
Connecting the ACadapter	27
Protecting from power source problems	29
Connecting the dial-up modem	30
Connecting to a cable or DSL modem or to an Ethernet network	31
Starting your convertible notebook	32
Waking up your convertible notebook	33
Turning off your convertible notebook	34
Restarting (rebooting) your convertible notebook	34
Status indicators	36
Using the keyboard	38
Key types	39
System key combinations	40
Tablet Control Buttons	42
Programming the Windows Journal button	43
Using the EZPad touchpad	45
Using the display	48
Converting the display from notebook to tablet mode	48
Changing display orientation	50
Adjusting brightness	51
Using the pen	51
Storing and removing the pen	52
Pen lost alarm	53
Adjusting the volume	54
Turning your wireless radio on or off	55
Using Windows XP TabletPC2005	57
Using Windows XP TabletPC 2005	58
Using TabletPC extensions	59
Calibration	59
Gestures	59
Pen button	60
Tips	60
Tablet Input Panel (TIP)	61
TIP tips	61
Using speech recognition	62
Adjusting tablet and pen settings	62
Programming the buttons	63
Adjusting the TabletPC Input Panel Settings	64
Using Drives and Ports	65
Changing modules	66
Using the CD or DVD drive	68
Identifying drive types	69
Inserting a CD or DVD	70
Playing a CD	70
Playing a DVD	71
Creating CDs and DVDs	71
Using the memory card reader	72
Memory card types	72
Inserting a memory card	72
Using a memory card	73
Removing a memory card	73
Adding and removing a PCCard	73
Viewing the display on a projector or monitor	75
Connecting a video camera to your convertible notebook	77
Managing Power	79
Monitoring the battery charge	80
Recharging the batteries	81
Recalibrating the batteries	81
Changing batteries	82
Replacing the main battery	83
Installing a multibay battery	84
Extending battery life	85
Conserving battery power	85
Using alternate power sources	86
Changing power modes	87
Using power saving modes	87
Upgrading Your Convertible Notebook	89
Preventing static electricity discharge	90
Adding or replacing memory	91
Adding or replacing memory	91
Replacing the hard drive kit	95
Using the Optional Port Replicator	101
Top	102
Right	103
Back	104
Connecting to the port replicator	105
Attaching to the port replicator	105
Disconnecting from the port replicator	108
Maintaining Your Convertible Notebook	109
Caring for your convertible notebook	110
Display screen	111
Using the Pen	111
Cleaning your convertible notebook	112
Cleaning the exterior	112
Cleaning the keyboard	113
Cleaning the convertible notebook screen	113
Cleaning CDs or DVDs	113
Protecting your convertible notebook from viruses	114
Updating Windows	117
Restoring your system	118
Microsoft System Restore	118
Reinstalling programs and drivers	119
Restoring your convertible notebook to the original configuration	119
Troubleshooting	121
Safety guidelines	122
First steps	123
Troubleshooting	124
Audio	124
Battery	124
CD drives	124
Device installation	124
Display	125
DVD drives	126
File management	129
Hard drive	130
Internet	131
Keyboard	132
Memory	133
Memory card reader	133
Modem (cable or DSL)	134
Modem (dial-up)	134
Mouse	138
Networks	138
Passwords	140
PCCards	140
Pen	140
Power	141
Printer	142
Sound	143
Touchpad	144
Video	145
Telephone support	146
Before calling Gateway Customer Care	146
Telephone numbers	147
Automated troubleshooting system	147
Telephone numbers	147
Self-help	148
Tutoring	148
Training	148
Safety, Regulatory, and Legal Information	149
Index	161
A	161
B	161
C	161
D	163
E	163
F	163
G	164
H	164
I	164
J	164
K	164
L	165
M	165
N	166
O	166
P	166
R	167
S	167
T	168
U	169
V	169