Gateway TC73 MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 101

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www.gateway.com • If you are using the built-in speakers, make sure that nothing is plugged into the headphone jack on the notebook. For the location of the headphone jack, see "Front" on page 6. • If you are using powered speakers, make sure that they are plugged in and turned on. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 81. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For more information, see "Recovering pre-installed software and drivers" on page 85. A DVD movie will not play • Make sure that the label or side you want to play is facing up, then try again. • Shut down and restart your notebook. • Clean the DVD. For more information, see "Cleaning CDs or DVDs" on page 81. • Make sure that the disc's regional code and your DVD drive's regional code match. • Make sure that a DVD player program has been installed on your notebook. For instructions on playing a DVD, see "Playing music and movies" in your online User Guide. A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is not transmitted through a monitor jack. If you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD. You cannot eject a CD or DVD • Your notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. For the location of the manual eject hole, see "Using a tray-load DVD drive" on page 48. 97

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www.gateway.com
97
•
If you are using the built-in speakers, make sure
that nothing is plugged into the headphone jack
on the notebook. For the location of the
headphone jack, see
“Front” on page 6
.
•
If you are using powered speakers, make sure
that they are plugged in and turned on.
•
Clean the disc. For more information, see
“Cleaning CDs or DVDs” on page 81
.
•
Your notebook may be experiencing some
temporary memory problems. Shut down and
restart your notebook.
•
Reinstall the audio device drivers. For more
information, see
“Recovering pre-installed
software and drivers” on page 85
.
A DVD movie will not play
•
Make sure that the label or side you want to play
is facing up, then try again.
•
Shut down and restart your notebook.
•
Clean the DVD. For more information, see
“Cleaning CDs or DVDs” on page 81
.
•
Make sure that the disc’s regional code and your
DVD drive’s regional code match.
•
Make sure that a DVD player program has been
installed on your notebook. For instructions on
playing a DVD, see “Playing music and movies”
in your online
User Guide
.
A DVD does not produce sound on a television
•
Audio is transmitted through an HDMI
connection, however, audio is not transmitted
through a monitor jack. If you are connecting
your notebook to a television using the monitor
jack, use the built-in speakers, a set of
headphones or external powered speakers, or
connect your notebook to a stereo system to hear
sound while playing a DVD.
You cannot eject a CD or DVD
•
Your notebook must be turned on to remove CDs
and DVDs. If you do not want to turn on your
notebook, manually eject the disc by inserting an
opened paper clip into the manual eject hole. For
the location of the manual eject hole, see
“Using
a tray-load DVD drive” on page 48
.