GE 25931EE1 Instruction Manual - Page 2

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID memory stores the

data for the 40 most recent calls you received so you can see who called while you

were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is

automatically deleted.

You may review the stored information at any time. Calls received since your last review

show as

NEW

in the display. Calls that have not been previously reviewed but were

received from the same number more than once show as

REPT

in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know how

many calls have been received. To scroll CID records:

1. Make sure the phone is

OFF

(not in talk mode).

2. Press the cid/vol (-) button to review the newest CID record.

3. Press the cid/vol (+) button to review the oldest CID record first.

Dialing a CID Number


OFF

(not in TALK mode).

2. Use the

cid/vol

( - or + )

button to display the desired record.

3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.

NOTE: Depending on (a) how the incoming caller’s phone number is

formatted when it is received, and (b) whether or not you previously

pre-programmed your local area code into the set up menu, you

may need to adjust the format of the incoming caller’s stored phone

number before making the call, press the FORMAT/Transfer button

to adjust the number, and try again

Available formats include:

Number of digits

Explanation

Example

Eleven digits

long distance code “1 ”

1-317-888-8888

+3-digit area code

+7-digit telephone number.

Ten digits

3-digit area code +

317-888-8888

7-digit telephone number.

Seven digits

7-digit telephone number.

888-8888

Storing CID Records in Internal Memory

You may also store CID information in the phone’s internal memory.

NOTE:

It is important that you format CID records correctly BEFORE

storing in internal memory as you cannot reformat CID records

stored in memory.


OFF

(not in talk mode).

2. Use the cid/vol (- or +)

button to scroll to the desired CID record.

3. Press the MEMORY button.

4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that

memory location. You will hear a confirmation tone.

NOTE: If the memory location is occupied,

REPLACE MEMO?

is

displayed, and you must confirm replacement by pressing the

MEMORY button.

NOTE: Press the *EXIT button once to keep the previous setting

(making no changes) and return to the menu.

NOTE: If the selected CID record contains any information that is non-

numeric, the unit will not allow this record to transfer to the internal

user memory. The handset will display

UNABLE TO STORE

.

To Replace a Stored CID Record

1. Repeat steps 1 through 4 in Storing CID Records in Internal Memory. After you enter

the memory location,

REPLACE MEMO?

shows in the display.

2. Press the Memory button again, and the new CID record replaces the old memory in

that location. You will hear a confirmation tone.

Deleting a CID Record


OFF

(not in TALK mode).

2. Use the

cid/vol ( - or + ) button to display the CID record you want to delete.

3. Press DELETE/Channel. The display shows

DELETE CALL ID?

.

4. Press DELETE/Channel again to erase the record and the next Caller ID record shows

in the display. You will hear a confirmation tone.

NOTE: Press the *EXIT key to return to the standby mode.

Deleting All CID Records


OFF

(not in TALK mode).

2. Use the

cid/vol ( - or + ) button to display any Caller ID record.

3. Press and hold the DELETE/Channel button until

DELETE ALL?


4. Press DELETE/Channel again to erase all records. You will hear a confirmation tone.

The display shows

NO CALLS

.

NOTE: Press the *EXIT key to return to the standby mode.

Memory

Each handset can store up to ten 24-digit numbers with up to 15-character names in

memory for quick dialing. This memory feature is in addition to the CID memory log,

which stores up to 40 CID records in each handset.

Storing a Name and Number in Memory


OFF

(not in TALK mode).

2. Press the Memory button.

3. Press the desired memory location (0 through 9) or use

cid/vol ( + or - ) to scroll to

the desired memory location.

NOTE:

If the memory location is occupied, the memory location

number and stored name and telephone number shows in the

display. If the memory location is empty,

EMPTY


4. Press the Memory button again. The display shows

ENTER

NAME

.

NOTE: If you don’t want to enter the name, skip step 5.

5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)

and press the memory button to save. More than one letter is stored in each of the

number keys. For example, to enter the name Bill Smith, press the 2 key twice for the

letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.

Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key

to insert a space between the L and the S. Press the 7 key 4 times for the letter S;

press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the

8 key for the letter T; press the 4 key twice for the letter H.

NOTE: If you make a mistake press the DELETE/Channel button to

backspace and erase the wrong character(s) or number(s).

6. Press the Memory button to save the name. The display shows

ENTER TEL NUMBR

.

7. Use the touch-tone pad to enter the telephone number you want to store (up to

24 digits).

NOTE: The system treats PAUSES as delays or spaces in the dialing

sequence.

8. Press Memory again to store the number. You will hear a confirmation tone.

Storing the Last Number Dialed

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.

2. Press the Redial button.

3. Press the Memory button to store the number. You will hear a confirmation tone.

To replace an old number with a new redial number:


2. Press the Redial button.

3. Press the Memory button, and

REPLACE MEMO?


4. Press the Memory button again to replace the old number with the new number. You

will hear a confirmation tone.

Inserting a Pause in the Dialing Sequence of a

Stored Number

If a pause is needed to wait for a dial or access tone, press the #PAUSE/RINGER button

to insert a delay in dialing sequence of a stored number (for example, after you dial 9

for an outside line, or to wait for a computer access tone.) pause shows in the display

as a

P

, and each pause counts as one digit in the dialing sequence.

Changing a Stored Number


2. Press the Memory button, and

REPLACE MEMO?


3. Press the Memory button to store the number. You will hear a confirmation tone.

Display Messages

The following messages show the status of the phone or help you set up and use your

phone.

BLOCKED CALL

Caller information is blocked from transmission.

BLOCKED

Caller name and number is blocked from transmission.

NAME/NUMBER

DELETE ALL?

Prompt asking if you want to erase all Caller ID records.

DELETE CALL ID?

Prompt asking if you want to erase the current Caller ID record

that is shown on the display.

DELETE?

Prompt asking if you want to erase one of the 10 numbers

stored in the phone’s outgoing memory.

DELETED

Prompt confirming a CID record is erased.

EMPTY

Indicates a memory location is vacant.

END OF LIST

Indicates there is no additional information in the Caller ID

memory log.

ENTER NAME

Prompt telling you to enter a name for one of the 10

memory locations.

INCOMPLETE

Caller information is interrupted during transmission or

DATA

the phone line is excessively noisy.

LOW BATTERY

Indicates the handset battery is low and needs charging.

MESSAGE WAITING

Indicates a message is available.

NEW

Indicates call or calls have not been reviewed.

NO DATA

No Caller ID information was received.

NO CALLS

Indicates no calls have been received.

PAGING

Someone is paging the handset from the base.

PLEASE REGISTER

Indicates the handset needs to be registered before use.

PRESS TALK KEY

Indicates the CID number is a Directory Dial Number (DDN)

and cannot be formatted.

READY

Indicates the handset is registered and available for use.

REPT

Repeat call message. Indicates that a new call from the same

number was received more than once.

TRANSFERRING

Indicates the call is being transferred from one handset to

another.

UNABLE TO DIAL

Indicates the CID or memory contents cannot be dialed.

UNABLE TO

Indicates the CID or memory contents cannot be stored.

STORE

UNAVAILABLE

Indicates the handset is out of range.

Or an additional handset is in use.

Or there has been a base power failure, in which case you

must place all handsets on the main base cradle for 20

seconds to re-register.

UNKNOWN

The incoming call is from an area not serviced by Caller ID or

NAME/CALLER/

caller information is not sent.

NUMBER

Handset Sound Signals

Signal

Meaning

A long warbling tone (with ringer on)

Signals an incoming call

Three short beeps (several times)

Page signal

One beep every 7 seconds

Low battery warning

Troubleshooting Tips

Caller ID Solutions

No display

• Fully charge (for 16 hours) or replace the battery.

• If you are using AC (electrical) power, make sure that the unit is connected to a

non-switched electrical outlet. Unplug the AC power converter from the unit and

plug it back in.

• To see Caller ID information in your display, you must be subscribed to Caller ID

service through your local telephone company.

Caller ID incomplete

• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the first ring. This message indicates the

presence of noise on the line.

Telephone Solutions

Handset can not link.

• If any handsets become inoperable, place it on the main base cradle for 20


No dial tone

• Check or repeat installation steps

• Make sure the base power cord is connected to a working electrical outlet.

• Make sure the telephone line cord is connected to the base unit and the modular

phone jack?

• Disconnect the base from the wall phone jack and connect another phone to the

same jack. If there is no dial tone on the second phone, the problem might be your

wiring or local service.

• The handset might be out of range of the base. Move closer to the base.

• Make sure the battery is properly charged (for 16 hours).

• Ensure the battery pack is installed correctly.

• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in

use indicator come on? The battery may need to be charged.

Handset does not ring

• Make sure the ringer is set to ON, this can be done through the handset setup

menu Ringer Volume.

• You may have too many extension phones on your line. Try unplugging

some phones.

• See solutions for “No dial tone.”

Charge/in use indicator on the base flashes

• Provided your phone company offers voice messaging service and you subscribe

to it, the charge/in use indicator on the base flashes when the phone is not in use

to indicate there is a message waiting. It stops flashing after the message has

been reviewed.

You experience static, noise, or fading in and out

• Change channels

• The handset may be out of range. Move closer to the base.

• Relocate the base.

• Charge the battery.

• Make sure base is not plugged into an electrical outlet with another

household appliance.

Unit beeps

• Place handset in base cradle for 20 seconds to reset the security code. If that

doesn’t work, charge the battery for 16 hours.

• See solutions for “No dial tone.”

• Replace the battery.

Memory dialing

• Make sure you correctly program the memory location keys.

• Make sure you follow the proper dialing sequence.

NOTE: The RBRC seal on the battery used in your Thomson

Inc. product indicates that we are participating in a

program to collect and recycle Nickel Cadmium batteries

throughout the United States. Please call 1-800-8-BATTERY

for information or contact your local recycling center.

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.

(The warranty period for rental units begins with the first rental or 45 days from date of

shipment to the rental firm, whichever comes first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under

warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided with the

product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the

product is within the warranty period, must be presented to obtain warranty service.” For

rental firms, proof of first rental is also required.

Also print your name and address and a

description of the defect. Send via standard UPS or its equivalent to:

Thomson Inc.

11721 B Alameda Ave.

Socorro, Texas 79927

• Pay any charges billed to you by the Exchange Center for service not covered by the

warranty.

• Insure your shipment for loss or damage. Thomson Inc accepts no liability in case of damage

or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty

does not

cover:

• Customer instruction. (Your Owner’s Manual provides information regarding operating

instructions and user controls. Any additional information, should be obtained from your

dealer.)

• Installation and setup service adjustments.

• Batteries.

• Damage from misuse or neglect.

• Products which have been modified or incorporated into other products.

• Products purchased or serviced outside the USA.

• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed with your unit. It will make

it easier to contact you should it ever be necessary. The return of the card is not required for

warranty coverage.

Limitation of Warranty:

• The warranty stated above is the only warranty applicable to this product. All other

warranties, express or implied (including all implied warranties of merchantability or fitness

for a particular purpose) are hereby disclaimed. No verbal or written information given by

Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the

scope of this warranty.

• Repair or replacement as provided under this warranty is the exclusive remedy of the

consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting

from the use of this product or arising out of any breach of any express or implied warranty

on this product. This disclaimer of warranties and limited warranty are governed by the

laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied

warranty of merchantability or fitness for a particular purpose on this product is limited to

the applicable warranty period set forth above.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or consequential damages,

or limitations on how long an implied warranty lasts so the above limitations or exclusions

may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights that vary

from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

Accessory Information

To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free

1-800-338-0376

. A shipping and handling fee will be charged upon ordering. We are

required by law to collect appropriate sales tax for each individual state, country, and

locality to which the merchandise is being sent. Items are subject to availability.

DESCRIPTION

MODEL NO.

Handset Replacement Battery

5-2548

Power adaptor

5-2501

Belt Clip

5-2691

Headset

5-2425 (black)

Optional/Additional handset cradle

5-2687

Instructions For Additional Handset(s)

IMPORTANT: You can only use one handset at a time and there is

NO conference and intercom features for these units. If the TALK/

CALL BACK or SPEAKER button is pressed on one handset while

another handset is in use,

UNAVAILABLE

shows on the display.

Parts Checklist

Make sure your package includes the items shown here.

• You may need to reprogram numbers into memory after a power outage or

battery replacement.

Out of range

• Move closer to the base.

• Reset the battery. Unplug the battery and plug it in again after five seconds.

• Reset the power supply. Unplug the supply and plug it in again after five seconds.

Phone with tone service dials out in pulse mode

• Make sure phone is in tone dialing mode.

Phone won’t dial out with pulse service

• Make sure phone is in pulse dialing mode.

Handset displays UNAVAILABLE

• Place the handset on the main base for reset.

• An additional handset is in use.

• Move closer to the base.

Causes of Poor Reception

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction can shield radio signals.

• You’re too close to appliances such as microwaves, stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of the house.

• Base is plugged into an AC outlet with other electronic devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

General Product Care

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting the phone near heating appliances and devices that generate

electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping and other rough treatment to the phone.

• Clean with a soft cloth and never use a strong cleaning agent or abrasive

powder because this will damage the finish.

• Retain the original packaging in case you need to ship the phone at a later date.

Service

If trouble is experienced with this equipment, for repair or warranty information, please contact

customer service at 1

-800-448-0329

. If the equipment is causing harm to the telephone network,

the telephone company may request that you disconnect the equipment until the problem is

resolved.

This product may be serviced only by the manufacturer or its authorized service agents. Changes

or modifications not expressly approved by Thomson Inc. could void the user’s authority to

operate this product. For instructions on how to obtain service, refer to the warranty included in

this guide or call customer service at

1-800-448-0329.

Or refer inquiries to:

Thomson Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot down the date this product was

purchased or received as a gift. This information will be valuable if service should be required

during the warranty period.

Purchase date

________________________________________________

Name of store

________________________________________________

Handset

Belt

clip

Handset

battery pack

Battery

compartment

cover

Charge

Cradle

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use only

the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery

model 5-2548, which is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag

and are separate from the handset.

2. Locate the battery compartment on the back of the handset.

3. Plug the battery pack cord into the jack inside

the compartment.

PLEASE REGISTER


NOTE: To ensure proper battery installation, the connector is keyed

and can be inserted only one way.

4. Insert the battery pack.

5. Close the battery compartment by pushing the door up until it snaps into place.

Extra Charging Cradle

1. Plug the AC power adaptor of the extra charging cradle into the electrical outlet.

Reviewing and Deleting Stored Numbers

1. To review stored numbers, press the memory button, and use the

cid/vol ( - or + )

button to scroll to the memory location, or press the corresponding number key for a

desired memory location (0-9).

2. When the data shows in the display, press the DELETE/Channel button. The display

shows

DELETE?

.

3. Press DELETE/Channel again to delete the data. The display shows

DELETED

.

Dialing a Stored Number


ON

by pressing the TALK/CALL BACK button.


3. Press the memory location (0-9). The number dials automatically.

- OR -


OFF

(not in TALK mode).


3. Use the touch-tone pad or the

cid/vol ( - or + ) button to scroll to the number you

want to dial.

4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.

Chain Dialing from Memory

Use this feature to make calls which require a sequence of numbers, such as calling

card calls to a frequently called long distance number. Each part of the sequence is

dialed from memory. The following example shows you how to use chain dialing to

make a call through a long distance service:

The Number For

Memory Location

Long distance access number

7

Authorization code

8

Frequently called long distance number

9


ON

(in TALK or SPEAKERPHONE mode).

2. Press the Memory button and then press 7.

3. When you hear the access tone, press the Memory button and then press 8.

4. At the next access tone, press the Memory button and then 9.

TIP: Wait for the access tones before pressing the next Memory

button, or your call may not go through.

Headset and Belt Clip

Connecting an Optional Headset to the Handset

For hands free operation:

1. Remove the rubber cap covering the headset jack.

2. Connect the headset to the headset jack on the handset. The handset receiver is

disabled when the headset is connected.

3. Adjust the headset to rest comfortably on top of your head and over your ear. Move

the microphone to approximately two to three inches from your mouth.

4. Press the TALK/CALL BACK button on the handset to answer a call or make calls with

the headset.

5. To return to normal operation, unplug the headset from the jack.

Attaching the Belt Clip

To attach the belt clip, insert the sides of the belt clip into the slots on each side of the

handset. Snap the ends of the belt clip into place.

Changing the Battery

CAUTION: To reduce the risk of fire or personal injury, use only

the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery

model 5-2548, which is compatible with this unit.

Make sure the telephone is

OFF

(not in TALK mode) before you replace battery.

1. Remove the battery compartment door.

2. Disconnect the cord attached to the battery pack and remove the battery pack from

the handset.

3. Insert the new battery pack and connect the cord to the jack inside the battery

compartment.

4. Put the battery compartment door back on.

5. Place handset in the base to charge.

Allow the handset battery to properly charge

(for 16 hours) prior to first use or when you install a new battery pack. If you do

not properly charge the phone, battery performance will be compromised.

Battery Safety Precautions

•

Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,

toxic materials could be released which can cause injury.

• To reduce the risk of fire or personal injury, use only the

Nickel-Cadmium

battery listed in the User’s Guide.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

2. Place the handset in the extra charging cradle. The charge indicator turns on,

verifying the battery is charging.

3. Allow the phone to charge for 16 hours.

Registration

YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!

After the optional handset has charged for 16 hours on the extra charger, place it on the

main base station for 20 seconds, it will then automatically register.

NOTE:

PLEASE REGISTER

shows on the display if the handset has

not been registered. Once a handset has completed registration

successfully,

READY

will show on the handset’s display.

NOTE: In case of a power failure, the handsets may display

UNAVAILABLE

when the TALK/CALL BACK button is pressed. You

must then place all handsets on the main base cradle for 20


GE 25931EE1 Instruction Manual - Page 2

Headset and Belt Clip - a manual

Page 2 highlights