GE 27998GE6 User Guide - Page 2

2. If the number does not dial as shown, press the format/answerer button. Repeat if necessary, until the correct number of digits shows in the display. 3. Press the TALK/callback button. MEMORY Store up to ten 24-digit numbers in memory for quick dialing. This memory feature is in addition to the 40 Caller ID records that can be stored in memory. STORING A NAME AND NUMBER IN MEMORY 1. Make sure the phone is OFF (not in TALK mode). 2. Press the mem button. 3. Press the desired memory location button (0 through 9 keys). If the memory location is occupied, the memory location and stored name and number appear on the screen. If the memory location is empty, EMPTY appears in the display. 4. Press the mem button again. The display shows ENTER NAME. NOTE: If you don't want to enter the name, skip step 5. 5. Use the handset number keypad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L, and wait for 1 second. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H. 6. Press the mem button again to save the name. The display shows ENTER TEL NUMBR. 7. Use the handset number keypad to enter the area code followed by the telephone number (up to 24 digits, including pauses) and press the mem button again to save the number. The unit beeps to confirm. 8. To enter another name and number in a different memory location, return to step 1 and repeat the process. STORING A REDIAL NUMBER 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the redial button. 3. Press the mem button to store the number. You will hear a confirmation tone. TO REPLACE AN OLD MEMORY WITH A NEW REDIAL NUMBER 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the redial button. 3. Press the mem button, and " REPLACE MEMO?" shows in the display. 4. Press the mem button to replace the old memory with the new redial number. You will hear a confirmation tone. CHANGING A STORED NUMBER 1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. "REPLACE MEMO?" shows in the display. 2. Press the mem button to store the number.You will hear a confirmation tone. DIALING A STORED NUMBER 1. Make sure the phone is ON by pressing the TALK/callback button. 2. Press the mem button. 3. Press the number (0-9) for the desired memory location. The number dials automatically. OR 1. Make sure the phone is OFF (not in TALK mode). 2. Press the mem button. 3. Use the cid/vol (left or right arrow) button to scroll through the numbers stored in memory until the desired number is shown. 4. Press TALK/callback. The number dials automatically. CHAIN DIALING FROM MEMORY Use this feature to make calls which require a sequence of numbers, such as using a calling card for a frequently called long distance number. You simply dial each part of the number sequence from memory. The following example shows how you can use chain dialing to make a call through a long distance service: The Number For Long distance access number Authorization code Frequently called long distance number Memory Location 7 8 9 1. Make sure the phone is ON by pressing the TALK/callback button. 2. Press the mem button and then press the 7 key. 3. When you hear the access tone, press mem again and then press the 8 key. 4. At the next access tone, press mem and then the 9 key. TIP: Wait for the access tones before pressing the mem button, or your call might not go through. INSERTING A PAUSE IN THE DIALING SEQUENCE Press the # PAUSE button once to insert a delay in the dialing sequence of a stored telephone number. A pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). PAUSE shows on the display as a "P ". Each pause counts as 1 digit in the dialing sequence. REVIEWING AND DELETING STORED NUMBERS 1. Press the mem button. 2. Use the cid/vol (left or right arrow) button to scroll to the desired memory location or use the touch tone pad on the handset to enter the desired memory location (0-9). 3. While the entry is displayed, press the chan/delete button to delete the entry. The display shows DELETE?. 4. Press chan/delete again to confirm. The display shows DELETED. You will hear a confirmation tone. ADVANCED FEATURES CHANNEL BUTTON While talking on the phone, you might need to manually change the channel in order to reduce static caused by appliances, such as baby monitors, garage door openers, microwave ovens, or other cordless phones. Press and release the chan/delete button to move to the next clear channel. TEMPORARY TONE This feature is useful only if you have pulse dialing service. Temporary Tone Dialing enables pulse (rotary) service phone users to access touchtone services offered by banks, credit card companies, etc. For example, when you call your bank you may need to enter your bank account number. Temporarily switching to Touch Tone mode allows you to send your number. 1. Dial the telephone number and wait for the line to connect. 2. When your call is answered, press the * TONE/cancel button on the handset number pad to temporarily change from pulse dialing to tone dialing. Temporary tone dialing mode is displayed as . 3. Follow the automated instructions to get the information you need. 4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing mode. REMOTE ACCESS This section explains two types of remote access: using the handset to access the answering system and accessing the answering system from another phone. The handset contains integrated buttons that enable you access the answering machine with the handset. You can also access your answering system from any phone that is tonedial compatible by entering a 3-digit security code after you hear the outgoing announcement. A voice menu system guides you through all of the procedures. USING THE HANDSET Press the format/answerer button to access the answering system from the cordless handset. After you access the answering system, use the marked handset keys just as if you were pressing the corresponding buttons on the base (see "Answering System Operation."). The functions are listed on the handset above each number. For example, to play messages: 1. Press the format/answerer button.The display shows ANSWERER REMOTE. 2. Press 2 (play/stop). 3. When you are finished listening to your messages, press format/ answerer again. SCREENING CALLS FROM THE HANDSET Use the handset to screen calls even when you can't hear the answering system. When the answering system picks up the line: 1. Press the format/answerer button to access the answering system. 2. Listen as the caller leaves a message. 3. Press the TALK/call back button to speak to the person or press format/answerer to stop screening the call. MEMORY FULL When the answering system's memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If you don't enter the security code within 10 seconds after the unit beeps, the phone hangs up. You should erase some messages so the answering system can record new messages. NOTE: The unit also answers after the 10th ring if it is turned off. To access the answering system, enter your 3-digit security code after you hear the beep. ACCESSING THE ANSWERING SYSTEM FROM ANOTHER LOCATION You can access your answering system from a touch-tone phone by entering your 3-digit security code after you hear the outgoing announcement. 1. Dial the phone number for the answering system. 2. Enter the security code after you hear the tone. 3. Follow the voice menu to use the answering system remote functions. The remote feature enables you to perform the following functions: To Review message Play back messages Stop message playback Erase message Skip message Turn off/on answering system Review voice menu options Press this Button 1 2 2 0 (during message playback) 3 4 7 TIP: You can bypass the outgoing announcement by pressing any numbered key on the keypad while the announcement is playing. Then, you can enter your security code to access the answering system. CHANGING THE SECURITY CODE The default security code for accessing the answerer from another location is 1 2 3. You must use the handset to change the security code. With the phone off, follow these steps: 1. Press format/answerer button. 2. Press *TONE/cancel. 3. Enter the three numbers to be used as the new security code. 4. Press * TONE/cancel again. HEADSET AND BELT CLIP OPERATION CONNECTING AN OPTIONAL HEADSET TO THE HANDSET For Hands Free Operation: 1. Connect the headset to the HEADSET jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected. 2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately two to three inches from your mouth. 3. Press the TALK/callback button to answer a call or make calls using the headset. 4. To return to normal operation, unplug the headset from the jack. CONNECTING THE BELT CLIP To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. Snap the ends of the belt clip into place. Headset plug Headset jack cid/vol delete redial TALK CALL BACK format 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS cancel * TONE delete chan 8 TUV 9 WXYZ 0 OPER # PAUSE mem ringer program flash off on Slot for belt clip CHANGING THE BATTERY Make sure the telephone is OFF before you replace battery. 1. Remove the battery compartment door. 2. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset. 3. Insert the new battery pack and connect the cord into the jack inside the handset. RBRC CUSTOMER: CUT ALONG DOTTED LINE. ✂ 4. Put the battery compartment door back on. 5. Place handset in the base to charge. NOTE : If the battery is not installed or properly connected inside the battery compartment, the handset displays "NO BATTERY" when it is placed on the base cradle. 6. Allow the handset battery to properly charge (for 12 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised. CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the instruction book. BATTERY SAFETY PRECAUTIONS • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the battery listed in the User's Guide. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days. NOTE: The RBRC seal on the battery used in your RBRC ATLINKS USA, Inc. product indicates that we are participating in a program to collect and recycle Nickel Cadmium batteries throughout the United States. Please call 1-800-8-BATTERY for information or contact your Ni-Cd local recycling center. GENERAL PRODUCT CARE To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the unit and other rough treatment. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. • Retain the original packaging in case you need to ship the phone at a later date. • Periodically clean the charge contacts on the handset and base with a soft cloth. HANDSET SOUND SIGNALS Signal Meaning A long warbling tone (with ringer on) Three short beeps (several times) Single beep every 7 seconds Signals an incoming call Page signal Low battery warning DISPLAY AND CALLER ID MESSAGES The following indicators show the status of a message or of the unit. INCOMPLETE DATA ENTER NAME ENTER TEL NUMBR DELETE ALL? DELETE CALL ID? DELETED END OF LIST NEW UNKNOWN NAME/ CALLER/NUMBER Caller information has been interrupted during transmission or the phone is excessively noisy. Prompt telling you to enter the name for one of the 10 memory locations. Prompt telling you to enter the telephone number for one of the 10 memory locations. Prompt asking if you want to erase all Caller ID records. Prompt asking if you want to erase a Caller ID record. Prompt confirming the Caller ID record is erased. Indicates that there is no additional information in Caller ID memory. Indicates call or calls have not been reviewed. The incoming call is from an area not serviced by Caller ID or the information was not sent. NO BATTERY PAGING BLOCKED CALL Indicates the battery pack is missing or not properly installed in the the battery compartment. Someone has pressed the PAGE button on the base. The person is calling from a number that has been blocked from transmission. PRESS TALK KEY Indicates the CID number is a Directory Dial Number (DDN) and cannot be formatted. BLOCKED NAME The persons name is blocked from transmission. BLOCKED NUMBER The person is calling from a number that has been blocked from transmission. REPT Repeat call message. Indicates that a new call from the same number was received more than once. NO DATA No Caller ID information was received. EMPTY Indicates a memory location is vacant. NO CALLS Indicates no calls have been received. CALL WAITING Indicates a call is waiting on the line. ANSWERER REMOTE Indicates the answering machine is being accessed remotely. ANSWERING SYSTEM DISPLAY MESSAGES The following indicators show the status of the answering machine. 0-59 CL (blinking) Total number of messages. The voice time/day stamp needs set. - An (blinking) F (blinking) Six bars (blinking) LA (Line Access) Answerer off. Currently answering a call. Memory is full. Recording a memo or announcement. External line remote answerer. TROUBLESHOOTING GUIDE CORDLESS PHONE SOLUTIONS No dial tone • Check installation: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base unit and the wall phone jack. • Connect another phone to the same modular jack; if the second phone doesn't work, the problem might be with your wiring or local service. • The handset may be out of range of the base. Move closer to the base. • Make sure the battery is properly charged (for 12 hours). • Ensure the battery pack is installed correctly. • Did the handset beep when you pressed the TALK/callback button? Did the charge/in use indicator come on? The battery may need to be charged. • Place the handset in the base for at least 20 seconds. Handset does not ring • Make sure the RINGER switch on the handset is turned ON. • Move closer to the base. The handset may be out of range. • You may have too many extension phones on your line. Try unplugging some phones. • Check for a dial tone. You experience static, noise, or fading in and out • Change channels. • Move closer to base. The handset might be out of range. • Relocate the base. Make sure base is not plugged into an electrical outlet with another household appliance. • Charge the battery. Unit beeps • Place handset in base for 20 seconds; if it still beeps, charge battery for 12 hours. • Clean the charging contacts on handset and base with a soft cloth. • See solutions for "No dial tone." • Replace the battery. Memory Dialing doesn't work • Make sure you programmed the memory location keys correctly. • Did you follow proper dialing sequence? Phone dials in pulse with tone service • Make sure phone is in tone dialing mode. Phone won't dial out with pulse service • Make sure phone is in pulse dialing mode. CALLER ID SOLUTIONS No Display • The battery must be fully charged. Try replacing the battery. • Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the plug and plug it in again. • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records. Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates either the presence of noises on the line, or that an invalid message has been sent from the telephone company. ANSWERING SYSTEM SOLUTIONS Can't hear messages, beep, etc. • Adjust the speaker volume. Time/Day setting stuck at 12 a.m Mon. • Set the time clock. Answers on 10th ring • Make sure answering system is turned on. • The phone's memory may be full. Incoming messages are incomplete • Was an extension phone picked up? • The phone's memory is full. • You accidentally pressed the play/stop button during playback and stopped the message. Won't respond to remote commands • You must use a tone-dial phone for remote access. • You must enter the correct security code. • Did the unit hang up? If you take no action for a period of time, the system automatically hangs up. CAUSES OF POOR RECEPTION • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You're too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into AC outlet with other electronic devices. • Baby monitor is using the same frequency. • Handset battery is low. • You're out of range of the base. • Microwave oven is using the same frequency. SERVICE If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by ATLINKS USA, Inc. could void the user's authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329. Or refer inquiries to: ATLINKS USA, Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Purchase date Name of store LIMITED WARRANTY What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product's warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service." For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: ATLINKS USA, Inc. c/o Thomson 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss. • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner's Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDERTHIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information. ACCESSORY ORDER FORM DESCRIPTION Belt clip Headset Replacement battery Power supply MODEL NO. black white 5-2560 5-2560 5-2425 5-2444 5-2459 5-2459 5-2512 5-2618 (gray) PRICE* QTY. $3.25 $36.35 $14.95 $39.95 TOTAL To order, call 1-800-338-0376 (for accessories only) or complete this order form. For credit card purchases Your complete charge card number, its expiration date and your signature are necessary to process all charge card orders. Copy your complete account number from your VISA card. My card expires: Copy your complete account number from your Master Card or Discover. Copy the number above your name on the Master Card. My card expires: Authorized Signature *Prices are subject to change without notice. Total Merchandise Sales Tax We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the merchandise is being sent. Duties will apply for shipments to Canada. Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All accessories are subject to availability. Where applicable, we will ship a superseding model. Shipping/Handling 5_._0_0_____ Total Amount Enclosed Mail order form and money order or check (in U.S. currency) made payable to Thomson to: Thomson Mail Order Department P.O. Box 910139 Dallas, TX 75391-0139 Name Address Apt City State________ ZIP Daytime Phone Number Please make sure that this form has been filled out completely.