GE 29579BE1 User Guide - Page 37
Troubleshooting Guide
UPC - 044319702156
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Troubleshooting Guide No dial tone • Check installation: Make sure the telephone line cord is connected to the base unit and the wall phone jack. • Check the hook switch. Make sure it fully extends when the handset is lifted from the cradle. • You must have touch-tone service on your line to use this phone. If you do not know what type of service you have, check with the phone company. • Make sure speakerphone indicator comes on (if using speakerphone.) • Unplug the phone, wait 30 seconds, and plug the phone back in. Then lift the handset to check the dial tone. • Connect another phone to the same modular jack; if the second phone doesn't work, the problem might be with your wiring or local service. • Place the handset in the base for at least 20 seconds. Phone doesn't ring • Make sure ringer switch is set to LO or HI. • You may have too many extension phones on your line. Unplug some extension phones. • Check for a dial tone. If there is no dial tone, see solutions for "No dial tone." 37