GE CDWT980RSS Use and Care Manual - Page 20

Safety Instructions Operating Instructions Before you call for service... Troubleshooting Tips Problem Possible Causes What To Do Control panel responded Door latch may not be properly • Make sure the door is firmly closed. to inputs but dishwasher seated never filled with water Water valve may be turned off • Make sure water valve (usually located under the sink) is turned on. Control panel does not Door not latched respond to inputs • Front control models require the door to be latched to accept keypad inputs. Control panel is locked • All models: Unlock control panel. See page 8. Dishwasher power is disconnected • See below. Dishwasher won't run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances from is tripped the circuit. Power is turned off • In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. Control panel is locked • Unlock control panel. See page 8. Control panel needs to be rebooted • Turn off power to the dishwasher (circuit breaker or wall switch) for 30 seconds; then turn back on. Control panel lights go off when you're setting controls Time too long between touching of selected pads • Each pad must be touched within 5 minutes of the others. To relight, touch any pad again, or unlock and relatch door. Water standing in This is normal the bottom of the tub • A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the pump seal lubricated. Water won't pump out of the tub Drain is clogged • If you have an air gap, clean it. See page 17. • If the dishwasher drains into a disposer, run disposer clear. • Check to see if your kitchen sink is draining well. If not, you may need a plumber. Steam This is normal • Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out (front-control models). This is normal and necessary for drying. Sanitized light does not illuminate at the end of the cycle (Anti-Bacteria cycle only) The door was opened and the cycle was interrupted during or after the main wash portion The incoming water temperature was too low • Do not interrupt the cycle anytime during or after main wash. • Raise the water heater temperature to between 120°F and 140°F. The cycle is complete and the door has been open for longer than 60 seconds • This is normal. No action is required. Noise Normal operating sounds • These are all normal. No action is required. Detergent cup opening Water entering dishwasher The motor stops and starts at various times during the cycle Drain pump sounds during pump out Drying fan running for 2-4 hours after CLEAN light is illuminated (Top Control Panel models only) Rattling dishes when the spray arm rotates • Make sure dishes are properly loaded. See the Loading the dishwasher racks section. Troubleshooting Tips Consumer Support 20