GE CFE28TSHSS Use and Care Manual - Page 38

Problem, Possible Causes, What to - reviews

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Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What to Do Water filter indicated as installed incorrectly or a leak is present message on LCD screen. Water filter indicator light remains lit after replacing filter. Handle is loose/handle has a gap. Refrigerator beeping Not cooling Water has poor taste/odor Water in glass is warm Water dispenser does not work Water spurting from dispenser Water filter installed backward or is leaking. Filter timer has not been reset or filter is installed backward. Handle needs adjusting This is door alarm Check for leak. If no leak is present, remove filter/bypass plug, rotate 180° and reinstall. Internal Dispense models: -Press and hold reset button for 3 seconds External Dispense models: -Remove filter and rotate 180 degrees and reinstall. See Attach Fresh Food Handle and Attach the Freezer Handle sections for detailed instructions. Turn off or disable with door closed. If door open and alarm is sounding, you can only snooze the alarm. The cooling system is off Water dispenser has not been used for a long time Normal when refrigerator is first installed Water dispenser has not been used for a long time Water system has drained Water supply line turned off or not connected Water filter clogged or filter/bypass plug not installed Air may be trapped in the water system See About Controls. Dispense water, until all water in system is replenished. Wait 24 hours for the refrigerator to completely cool down. Dispense water, until all water in system is replenished. Allow several hours for replenished supply to chill. See Installing the Water Line. Replace filter cartridge or remove filter and install bypass plug. Press the dispenser arm for at least 5 minutes. Water in reservoir is frozen because the controls are set too cold Newly installed filter cartridge Set the refrigerator control to a warmer setting and wait 24 hours. If the water does not dispense after 24 hours, call for service. Run cold water from the dispenser for 5 minutes (about 2 gallons).. 38

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Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Before you call for service…
38
Problem
Possible Causes
What to Do
Water filter indicated as installed
incorrectly or a leak is present
message on LCD screen.
Water filter installed backward or is
leaking.
Check for leak. If no leak is present,
remove filter/bypass plug, rotate 180°
and reinstall.
Water filter indicator light remains lit
after replacing filter.
Filter timer has not been reset or filter
is installed backward.
Internal Dispense models:
-Press and hold reset button for 3 seconds
External Dispense models:
-Remove filter and rotate 180 degrees
and reinstall.
Handle is loose/handle has a gap.
Handle needs adjusting
See
Attach Fresh Food Handle
and
Attach the Freezer Handle sections for
detailed instructions.
Refrigerator beeping
This is door alarm
Turn off or disable with door closed.
If door open and alarm is sounding, you
can only snooze the alarm.
Not cooling
The cooling system is off
See About Controls.
Water has poor taste/odor
Water dispenser has not been used
for a long time
Dispense water, until all water in system
is replenished.
Water in glass is warm
Normal
when refrigerator is first
installed
Wait 24 hours for the refrigerator to
completely cool down.
Water dispenser has not been used
for a long time
Dispense water, until all water in system
is replenished.
Water system has drained
Allow several hours for replenished
supply to chill.
Water dispenser does not work
Water supply line turned off or not
connected
See
Installing the Water Line.
Water filter clogged or filter/bypass
plug not installed
Replace filter cartridge or remove filter
and install bypass plug.
Air may be trapped in the water
system
Press the dispenser arm for at least 5
minutes.
Water in reservoir is frozen because
the controls are set too cold
Set the refrigerator control to a warmer
setting and wait 24 hours. If the water
does not dispense after 24 hours, call for
service.
Water spurting from dispenser
Newly installed filter cartridge
Run cold water from the dispenser for
5 minutes (about 2 gallons)..