GE CVM9215SLSS Use and Care Manual - Page 24

Troubleshooting Tips

Page 24 highlights

TROUBLESHOOTING TIPS Troubleshooting Tips... Before you call for service Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Oven will not start Floor of the oven is warm even when the oven has not been used "CONTROL LOCK IS ON" appears on display You hear an unusual lowtone beep "SENSOR ERROR" appears on display Food amount too large for Sensor Reheat Possible Cause A fuse in your home may be blown or the circuit breaker tripped. Power surge. Plug not fully inserted into wall outlet. Door not securely closed. Heat from the cooktop light may make the floor get warm. The control has been locked. You have tried to change the power level when it is not allowed. When using a Sensor feature, the door was opened before steam could be detected Steam not detected in maximum amount of time Sensor Reheat is for single servings of recommended foods What To Do Replace fuse or reset circuit breaker. Unplug the microwave oven, then plug it back in. Make sure the 3-prong plug on the oven is fully inserted into wall outlet. Open the door and close securely. This is normal. Press and hold Mute On/Off for about 3 seconds to unlock the control. Many of the oven's features are preset and cannot be changed. Do not open door until steam is sensed and time is shown counting down on display Use TIME COOK to heat for more time Use TIME COOK for large amounts of food Things That Are Normal With Your Microwave Oven Ŷ Steam or vapor escaping from around the door. Ŷ Light reflection around door or outer case. Ŷ Dimming oven light and change in the blower sound at power levels other than high. Ŷ Dull thumping sound while oven is operating. FEDERAL COMMUNICATIONS COMMISSION (U.S.A.) RADIO FREQUENCY INTERFERENCE STATEMENT 7KLVHTXLSPHQWJHQHUDWHVDQGXVHV,60IUHTXHQF\ energy and if not installed and used properly, that is in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and IRXQGWRFRPSO\ZLWKOLPLWVIRUDQ,60(TXLSPHQW pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in DSDUWLFXODULQVWDOODWLRQ,IWKLVHTXLSPHQWGRHVFDXVH interference to radio or television reception, which can EHGHWHUPLQHGE\WXQLQJWKHHTXLSPHQWRIIDQGRQWKH user is encouraged to try to correct the interference by one or more of the following: Ŷ Reorient the receiving antenna of radio or television. Ŷ Relocate the Microwave oven with respect to the receiver. Ŷ Move the microwave oven away from the receiver. Ŷ Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits. The manufacturer is not responsible for any radio or TV interference cause by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference. 24 49-40779

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24
49-40779
Problem
Possible Cause
What To Do
Oven will not start
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace fuse or reset circuit breaker.
Power surge.
Unplug the microwave oven, then plug it back
in.
Plug not fully inserted into wall
outlet.
Make sure the 3-prong plug on the oven is
fully inserted into wall outlet.
Door not securely closed.
Open the door and close securely.
Floor of the oven is warm
even when the oven has
not been used
Heat from the cooktop light may
make the floor get warm.
This is normal.
"CONTROL LOCK IS ON"
appears on display
The control has been locked.
Press and hold
Mute On/Off
for about 3
seconds to unlock the control.
You hear an unusual low-
tone beep
You have tried to change
the
power level when it is not
allowed.
Many of the oven’s features are preset and
cannot be changed.
“SENSOR ERROR”
appears on display
When using a Sensor feature, the
door was opened before steam
could
be detected
Do not open door until steam is sensed and
time is shown counting down on display
Steam not detected in maximum
amount of time
Use
TIME COOK
to heat for more time
Food amount too large
for Sensor Reheat
Sensor Reheat is for single
servings of
recommended foods
Use
TIME COOK
for large amounts of food
Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Things That Are Normal With Your Microwave Oven
Steam or vapor escaping from around the door.
Light reflection around door or outer case.
Dimming oven light and change in the blower sound at
power levels other than high.
Dull thumping sound while oven is operating.
FEDERAL COMMUNICATIONS COMMISSION (U.S.A.)
RADIO FREQUENCY INTERFERENCE STATEMENT
energy and if not installed and used properly, that
is in strict accordance with the manufacturer’s
instructions, may cause interference to radio and
television reception.
It has been type tested and
pursuant to part 18 of FCC Rules, which are designed
to provide reasonable protection against such
interference in a residential installation.
However,
there is no guarantee that interference will not occur in
interference to radio or television reception, which can
user is encouraged to try to correct the interference by
one or more of the following:
Reorient the receiving antenna of radio or television.
Relocate the Microwave oven with respect to the
receiver.
Move the microwave oven away from the receiver.
Plug the microwave oven into a different outlet so
that microwave oven and receiver are on different
branch circuits.
The manufacturer is not responsible for any radio or
TV interference cause by unauthorized modification to
this microwave oven.
It is the responsibility of the user
to correct such interference.