GE GLDT696JSS Use and Care Manual - Page 14

Before you call for service... Problem Possible Causes What To Do Control panel lights Time too long between go off when you're touching of selected buttons setting controls Water standing in Air gap is clogged the bottom of the tub High drain loop or air gap not installed • Each button must be touched within 30 seconds of the others. To relight, touch any button again or open the door and unlock. • Clean the air gap. See the Care and cleaning section. • Refer to the Installation Instructions for proper drain line installation. Water won't pump out of the tub Steam Sanitized or Cycle Sanitized light does not illuminate at the end of the cycle Noise This is normal Drain is clogged This is normal The door was opened and the cycle was interrupted during final rinse The incoming water temperature was too low Normal operating sounds: Detergent cup opening Water entering dishwasher Water draining out of the tub immediately after you start the dishwasher The motor starting during the drying period Drain pump sounds during pump out Rattling dishes when the spray arm rotates Motor hums • A small amount of clean water around the outlet of the tub bottom at the back of the tub keeps the water seal lubricated. • If you have an air gap, clean it. See the Care and cleaning section. • If the dishwasher drains into a disposer, run disposer clear. • Check to see if your kitchen sink is draining well. If not, you may need a plumber. • Warm, moist air comes through the vent during drying and when water is being pumped out. This is necessary for drying. • Do not interrupt the cycle by opening the door during the wash cycle. • Raise the water heater temperature to between 120°F (49°C) and 140°F (60°C). • These are all normal. No action is required. • Make sure dishes are properly loaded. See the Loading the dishwasher section. • Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist. A white film on glassware, dishware and the interior This problem is likely caused by a low quality phosphate-free dishwasher detergent • To remove the white film, run your dishes through a dishwasher cycle with citric acid. Use a WD35X151 citric acid kit found online. Otherwise, use Lemi Shine (WX10X10019) found at GE Appliance Parts or your local grocery store. Pour the citric acid in the detergent cup and close the cover. Place the filmed but otherwise clean glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware, and dishwasher should come out film free. Alternatively, a vinegar rinse may be used. Pour 1 cup of vinegar into dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year as needed The use of a rinse agent such as Cascade® Rinse Aid may help minimize a repeat build up of film. Also, the use of a highly rated detergent such as Cascade® Platinum Pacs will help prevent film build-up. 14