GE GSC3500N Use and Care Manual - Page 12

Troubleshooting Tips - reviews

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Safety Instructions Operating Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service. Problem Possible Causes What To Do Dishwasher won't run Noise Water standing in the bottom of the tub Suds in the tub Stained tub interior Fuse is blown, or the • Replace fuse or reset circuit breaker. Remove any other appliances circuit breaker tripped from the circuit. • Try pressing the START/RESET pad (Electronic models) two times. Power is turned off • In some installations, power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. Some of the sounds • Soft food disposal shredding action. you'll hear are normal • Drain valve opening to pump water out. • Timer control as cycle progresses. • Detergent cup opening. • The motor starting and stopping during the cycle. Utensils are not secure • Make sure everything is secured in dishwasher. in rack or something small has dropped into rack Rattling dishes when • Make sure dishes are properly loaded. See the Loading the the spray arm rotates dishwasher racks section. Motor hums • Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist. This is normal • A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. Wrong detergent was used • Use only automatic dishwasher detergents to avoid sudsing. Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. • To remove suds from the tub, open the dishwasher and let suds dissipate. Add 1 gallon of cold water to the tub. Close and latch the dishwasher. Pump out water by slowly turning the Dial until a drain period is reached. Repeat if necessary. Rinse agent was spilled • Always wipe up rinse agent spills immediately. Some tomato-based • Use of the RINSE ONLY cycle after adding the dish to the load foods can cause reddish can decrease the level of staining. GE recommends Cascade® stains Plastic Booster to help remove these types of stains. Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. WARNING Before cleaning the interior, wait at least 20 minutes after a cycle for the heating elements to cool down. Failure to do so can result in burns. An overall yellow or • A special filter in the water supply line is the only way to correct brown film can be this problem. Contact a water softener company. caused by iron deposits in water White film on inside surface-hard water minerals • GE recommends Jet-Dry ® or Cascade Crystal Clear® to help prevent hard water mineral deposits from forming. • Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts. See back cover for ordering information. Troubleshooting Tips Consumer Support 12

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12
Problem
Possible Causes
What To Do
Dishwasher won’t run
Fuse is blown, or the
Replace fuse or reset circuit breaker. Remove any other appliances
circuit breaker tripped
from the circuit.
Try pressing the
START/RESET
pad (Electronic models) two times.
Power is turned off
In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Make sure it is on.
Noise
Some of the sounds
Soft food disposal shredding action.
you’ll hear are normal
Drain valve opening to pump water out.
Timer control as cycle progresses.
Detergent cup opening.
The motor starting and stopping during the cycle.
Utensils are not secure
Make sure everything is secured in dishwasher.
in rack or something small
has dropped into rack
Rattling dishes when
Make sure dishes are properly loaded. See the
Loading the
the spray arm rotates
dishwasher racks
section.
Motor hums
Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.
Water standing in
This is normal
A small amount of clean water around the outlet on the tub bottom
the bottom of the tub
at the back of the tub keeps the water seal lubricated.
Suds in the tub
Wrong detergent
Use only automatic dishwasher detergents to avoid sudsing.
was used
Cascade
®
, Cascade
®
Complete and Electrasol
®
Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by slowly turning the Dial until a drain
period is reached. Repeat if necessary.
Rinse agent was spilled
Always wipe up rinse agent spills immediately.
Stained tub interior
Some tomato-based
Use of the
RINSE ONLY
cycle after adding the dish to the load
foods can cause reddish
can decrease the level of staining. GE recommends
Cascade
®
stains
Plastic Booster
to help remove these types of stains.
Tea or coffee stains
Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning the interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or
A special filter in the water supply line is the only way to correct
brown film can be
this problem. Contact a water softener company.
caused by iron deposits
in water
White film on inside
GE recommends
Jet-Dry
®
or
Cascade Crystal Clear
®
to help
surface—hard water
prevent hard water mineral deposits from forming.
minerals
Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
Troubleshooting Tips
Save time and money! Review the charts on
the following pages, or visit
ge.com
. You may
not need to call for service.
Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting Tips
Before you call for service...