GE GTK17JBDBS Use and Care Manual - Page 17
Problem, Possible Causes, What To
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Before you call for service... Troubleshooting Tips Problem Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) Frost or ice crystals on frozen food (frost within package is normal) Automatic icemaker does not work (on some models) Frequent "buzzing" sound Cubes too small Slow ice cube freezing Ice cubes have odor/taste Moisture forms on cabinet surface between the doors Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened) Refrigerator has odor Possible Causes Normal when refrigerator is first plugged in. Often occurs when large amounts of food are placed in refrigerator. Door left open. Hot weather or frequent door openings. Temperature control dial set at the coldest setting. Grille and condenser need cleaning. Door left open. Too frequent or too long door openings. What To Do • Wait 24 hours for the refrigerator to completely cool down. • This is normal. • Check to see if package is holding door open. • This is normal. • See About the temperature control dial. • See Care and cleaning. • Check to see if package is holding door open. Icemaker is not on. • Move the feeler arm to the ON (down) position. Water supply turned off or • See Installing the water line. not connected. Freezer compartment too warm. • Wait 24 hours for the refrigerator to completely cool down. Piled up cubes in the storage • Level cubes by hand. bin cause the icemaker to shut off. Icemaker is on but the water • Move the feeler arm to the STOP (up) position. Keeping it supply to the refrigerator has on will damage the water valve. not been connected. Water shutoff valve connecting • Call the plumber to clear the valve. refrigerator to water line may be clogged. Door left open. • Check to see if package is holding door open. Temperature control dial • See About the temperature control dial. not set cold enough. Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes. Food transmitting odor/taste • Wrap foods well. to ice cubes. Interior of refrigerator needs cleaning. • See Care and cleaning. Energy Smart™ feature is • See About Energy Smart™ Models altering refrigerator performance Not unusual during • Wipe surface dry and reset temperature control dial periods of high humidity. one setting colder. Too frequent or too long door openings. Foods transmitting odor to refrigerator. Interior needs cleaning. • Foods with strong odors should be tightly wrapped. • Keep an open box of baking soda in the refrigerator; replace every three months. • See Care and cleaning. 17