GE GTWP1800DWW Owners Manual - Page 8

Safety Instructions Operating Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service. WATER Too many suds Water leaks Water temperature seems incorrect Possible Causes 7RRPXFKGHWHUJHQW 7\SHRIGHWHUJHQW 6RIWZDWHU 8VLQJWRRPXFKGHWHUJHQW LQZDVKHU )LOOKRVHVRUGUDLQKRVHLV LPSURSHUO\FRQQHFWHG +RXVHKROGGUDLQPD\ EHFORJJHG 'UDLQKRVHORRVH 'UDLQKRVHUXEVRQZDOO &RQVWDQWZDWHUSUHVVXUH WRWKHILOOKRVHVDWWKH ZDWHUVRXUFH &RROHUZDWHUWHPSHUDWXUHV SURYLGHLPSURYHGHQHUJ\ HIILFLHQF\ :DWHUVXSSO\LVWXUQHGRII RULPSURSHUO\FRQQHFWHG :DWHUYDOYHVFUHHQVDUH VWRSSHGXS Water pumped out before cycle is complete Water won't drain +RXVHZDWHUKHDWHULV QRWVHWSURSHUO\ /LGOLIWHGRUF\FOHZDVSXWLQ SDXVHIRURYHUKRXUV 'UDLQKRVHLVNLQNHGRU LPSURSHUO\FRQQHFWHG Washer pauses during wash cycle Washer pauses during spin cycle 7KLVLVQRUPDO 7KLVLVQRUPDO What To Do ‡ Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. ‡ Switch to a lower sudsing detergent brand and follow instructions on package. ‡ Try less detergent. ‡ Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load. ‡ Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility. ‡ Check household plumbing. You may need to call a plumber. ‡ Make sure drain hose is fully seated in back of washer and that the two retaining screws are fully seated. ‡ Make sure drain hose does not make contact with the wall. May cause excessive wear on the hose. ‡ Tigh ten hoses at the faucets and turn the water off after each use. ‡ Check condition of the fill hoses; they should be replaced every 5 years. ‡ New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance. ‡ Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. ‡ Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. ‡ Make sure house water heater is delivering water at 120°F-140°F (48°C-60°C). ‡ Reset cycle. ‡ Straighten drain hose and make sure washer is not sitting on it. ‡ Top of drain outlet should be less than 6 ft (1.8 m) above floor. ‡ This is normal. The washer alternates between agitate and soak during some wash cycles to get your clothes cleaner with less wear. ‡ The washer may pause during the spin cycle to remove soapy water more efficiently. Troubleshooting Tips Consumer Support 8