GE GTWS8655DMC Use and Care Manual - Page 16

PERFORMANCE, Possible Causes, What To Do, SOUNDS, Reason

Page 16 highlights

Before you call for service... Troubleshooting Tips PERFORMANCE (cont.) Pilling Snags, holes, tears, rips or excessive wear  Wrinkling   Bleach left in dispenser Possible Causes What To Do 5HVXOWRIQRUPDOZHDURQSRO\ ‡ :KLOHWKLVLVQRWFDXVHGE\WKHZDVKHU\RXFDQVORZWKH FRWWRQEOHQGVDQGIX]]\IDEULFV pilling process by washing garments inside out. 3LQVVQDSVKRRNVVKDUS E]LXSWSWHRUQVVDEQHGOWVKEDXUFSNORHEVMH FWV OHIWLQSRFNHWV ‡ )DVWHQVQDSVKRRNVEXWWRQVDQG]LSSHUV ‡ 5HPRYHORRVHLWHPVOLNHSLQVREMHFWVLQSRFNHWVDQG sharp buttons. ‡ 7XUQNQLWV ZKLFKVQDJHDVLO\ LQVLGHRXW 8QGLOXWHGFKORULQHEOHDFK ‡ &KHFNEOHDFKSDFNDJHLQVWUXFWLRQVIRUSURSHUDPRXQW  ‡ 1HYHUDGGXQGLOXWHGEOHDFKWRZDVKRUDOORZFORWKHVWR come in contact with undiluted bleach. &KHPLFDOVOLNHKDLUEOHDFKRU ‡ 5LQVHLWHPVWKDWPD\KDYHFKHPLFDOVRQWKHPEHIRUH G\HSHUPDQHQWZDYHVROXWLRQ washing. Use Quick Rinse cycle with Extra Rinse option. ,QFRUUHFWZDVKDQG ‡ 0DWFK&\FOHVHOHFWLRQWRWKHW\SHRIIDEULF\RXDUHZDVKLQJ GU\F\FOHV (especially for easy care loads). ,PSURSHUVRUWLQJ ‡ $YRLGPL[LQJKHDY\LWHPV OLNHZRUNFORWKHV ZLWKOLJKWLWHPV  2YHUORDGLQJRULQFRUUHFW ZDWHUOHYHO (like blouses). ‡ 7U\DIDEULFVRIWHQHU ‡ Loosely load clothes in the washer basket. 5HSHDWHGZDVKLQJLQ ZDWHUWKDWLVWRRKRW ‡ :DVKLQZDUPRUFROGZDWHU 'LGQ·WVWDUWRUILQLVKF\FOH DIWHUDGGLQJEOHDFK ‡ 5XQHLWKHUDBASKETclean or a Quick Rinse cycle (with Bleach  option) to clean out the dispenser. In the future, make sure to select Bleach option when adding bleach. SOUNDS Washer seems too quiet "Metallic clicking" Possible Causes 7KLVLVQRUPDO 6KLIWHUPHFKDQLVPLV HQJDJLQJRUGLVHQJDJLQJ Back and forth "swoosh" or light "clicking" sound during agitate Quick short agitation sounds at end of agitate "Click" when water stops filling "Clicking" behind Control Panel during fill Water flow changes during fill Motor "whining up" or "coasting down" in spin "Humming" (OHFWULFPRWRUUHYHUVLQJ GLUHFWLRQ &ORWKLQJUHGLVWULEXWLRQ 5HOD\VZLWFK $XWRPDWLF7HPSHUDWXUH &RQWURO9DOYH $XWRPDWLF7HPSHUDWXUH &RQWURO9DOYH 0RWRUUDPSLQJXSGRZQ GXULQJVSLQF\FOH :DWHUGUDLQSXPS "Gurgling" :DWHUGUDLQSXPS Water "swishing" Washer is noisy 16 7KLVLVQRUPDO :DVKHULVXQHYHQ Reason ‡ 7KHZDVKHULVYHU\TXLHWGXULQJSRUWLRQVRIWKHZDVKF\FOH ‡ 7KHGULYHV\VWHPZLOOHQJDJHDWWKHVWDUWRIDJLWDWHDQG disengage when agitate is complete. This occurs multiple times during the wash. ‡ 7KLVPDFKLQHKDVDGULYHV\VWHPWKDWGRHVQ·WXVHJHDUV This sound is the motor rotating back and forth to clean your laundry. ‡ $WWKHHQGRIDJLWDWHWKHPRWRUPDNHVVKRUWDJLWDWLRQVWURNHV to redistribute the load. ‡ 7KHUHOD\PDNHVDFOLFNVRXQGZKHQDFWLYDWHG7KHZDWHU level activates the relay and stops filling. ‡ 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KH´FOLFNLQJµLVZKHQHLWKHU valve turns on or off to raise or lower the fill water temperature. ‡ 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KHIORZFKDQJHVZKHQHLWKHU valve turns on or off to raise or lower the fill water temperature. ‡ 7KHPRWRUZLOOVSHHGXSLQFUHPHQWDOO\GXULQJWKHVSLQF\FOH When spin is complete, it will coast until it stops. ‡ 7KHGUDLQSXPSZLOOPDNHDKXPPLQJVRXQGZKHQSXPSLQJ out water after agitation stops and continue until spin is complete. ‡ :KHQWKHSXPSVWDUWVGUDZLQJLQDLU,WVWDUWVWRJXUJOH The washer should then begin spinning and the sound will continue until it is done spinning. ‡ 7KLVZDVKHUXVHVD,QIXVRUŒZDVKDFWLRQ:DWHUVZLVKLQJZKLOH the unit is agitating is normal, especially with smaller loads. ‡ 7ROHYHOWKHZDVKHUDGMXVWWKHOHYHOLQJOHJVE\URWDWLQJWKH individual leg in the proper direction for up or down.

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Before you call for service…
PERFORMANCE
(cont.)
Possible Causes
What To Do
Pilling
5HVXOW RI QRUPDO ZHDU RQ SRO\µ
± :KLOH WKLV LV QRW FDXVHG E\ WKH ZDVKHU³ \RX FDQ VORZ WKH
FRWWRQ EOHQGV DQG IX]]\ IDEULFV
pilling process by washing garments inside out.
Snags, holes, tears, rips
3LQV· VQDSV· KRRNV· VKDUS
± )DVWHQ VQDSV³ KRRNV³ EXWWRQV DQG ]LSSHUV²
or excessive wear
EXWWRQV· EHOW EXFNOHV·
± 5HPRYH ORRVH LWHPV OLNH SLQV³ REMHFWV LQ SRFNHWV DQG
]LSSHUV
DQG VKDUS REMHFWV
sharp buttons.
OHIW LQ SRFNHWV
± 7XUQ NQLWV ´ZKLFK VQDJ HDVLO\¼ LQVLGH RXW²
8QGLOXWHG FKORULQH EOHDFK
± &KHFN EOHDFK SDFNDJH LQVWUXFWLRQV IRU SURSHU DPRXQW²
± 1HYHU DGG XQGLOXWHG EOHDFK WR ZDVK RU DOORZ FORWKHV WR
come in contact with undiluted bleach.
&KHPLFDOV OLNH KDLU EOHDFK RU
± 5LQVH LWHPV WKDW PD\ KDYH FKHPLFDOV RQ WKHP EHIRUH
G\H· SHUPDQHQW ZDYH VROXWLRQ
washing. Use
Quick Rinse
cycle with
Extra Rinse
option.
Wrinkling
,QFRUUHFW ZDVK DQG
± 0DWFK &\FOH VHOHFWLRQ WR WKH W\SH RI IDEULF \RX DUH ZDVKLQJ
GU\ F\FOHV
(especially for easy care loads).
,PSURSHU VRUWLQJ
± $YRLG PL[LQJ KHDY\ LWHPV ´OLNH ZRUN FORWKHV¼ ZLWK OLJKW LWHPV
(like blouses).
± 7U\ D IDEULF VRIWHQHU²
2YHUORDGLQJ RU LQFRUUHFW
±
Loosely load clothes in the washer basket.
ZDWHU OHYHO
5HSHDWHG ZDVKLQJ LQ
± :DVK LQ ZDUP RU FROG ZDWHU²
ZDWHU WKDW LV WRR KRW
Bleach left in dispenser
'LGQÄW VWDUW RU ILQLVK F\FOH
± 5XQ HLWKHU D
BASKETclean
or a
Quick Rinse
cycle (with
Bleach
DIWHU DGGLQJ EOHDFK
option) to clean out the dispenser. In the future, make sure to
select
Bleach
option when adding bleach.
SOUNDS
Possible Causes
Reason
Washer seems
7KLV LV QRUPDO
± 7KH ZDVKHU LV YHU\ TXLHW GXULQJ SRUWLRQV RI WKH ZDVK F\FOH²
too quiet
“Metallic clicking”
6KLIWHU PHFKDQLVP LV
± 7KH GULYH V\VWHP ZLOO HQJDJH DW WKH VWDUW RI DJLWDWH DQG
HQJDJLQJ RU GLVHQJDJLQJ
disengage when agitate is complete. This occurs multiple
times during the wash.
Back and forth “swoosh”
(OHFWULF PRWRU UHYHUVLQJ
± 7KLV PDFKLQH KDV D GULYH V\VWHP WKDW GRHVQ¾W XVH JHDUV²
or light “clicking” sound
GLUHFWLRQ
This sound is the motor rotating back and forth to clean
during agitate
your laundry.
Quick short agitation
&ORWKLQJ UHGLVWULEXWLRQ
± $W WKH HQG RI DJLWDWH³ WKH PRWRU PDNHV VKRUW DJLWDWLRQ VWURNHV
sounds at end of agitate
to redistribute the load.
“Click” when water
5HOD\ VZLWFK
± 7KH UHOD\ PDNHV D FOLFN VRXQG ZKHQ DFWLYDWHG² 7KH ZDWHU
stops filling
level activates the relay and stops filling.
“Clicking” behind Control
$XWRPDWLF 7HPSHUDWXUH
± 7ZR YDOYHV PL[ FROG DQG KRW ZDWHU² 7KH ¿FOLFNLQJΜ LV ZKHQ HLWKHU
Panel during fill
&RQWURO 9DOYH
valve turns on or off to raise or lower the fill water temperature.
Water flow changes
$XWRPDWLF 7HPSHUDWXUH
± 7ZR YDOYHV PL[ FROG DQG KRW ZDWHU² 7KH IORZ FKDQJHV ZKHQ HLWKHU
during fill
&RQWURO 9DOYH
valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or
0RWRU UDPSLQJ XS¾GRZQ
± 7KH PRWRU ZLOO VSHHG XS LQFUHPHQWDOO\ GXULQJ WKH VSLQ F\FOH²
“coasting down” in spin
GXULQJ VSLQ F\FOH
When spin is complete, it will coast until it stops.
“Humming”
:DWHU GUDLQ SXPS
± 7KH GUDLQ SXPS ZLOO PDNH D KXPPLQJ VRXQG ZKHQ SXPSLQJ
out water after agitation stops and continue until spin is complete.
“Gurgling”
:DWHU GUDLQ SXPS
± :KHQ WKH SXPS VWDUWV GUDZLQJ LQ DLU³ ,W VWDUWV WR JXUJOH²
The washer should then begin spinning and the sound will
continue until it is done spinning.
Water “swishing”
7KLV LV QRUPDO
± 7KLV ZDVKHU XVHV D ,QIXVRUÀ ZDVK DFWLRQ² :DWHU VZLVKLQJ ZKLOH
the unit is agitating is normal, especially with smaller loads.
Washer is noisy
:DVKHU LV XQHYHQ
± 7R OHYHO WKH ZDVKHU³ DGMXVW WKH OHYHOLQJ OHJV E\ URWDWLQJ WKH
individual leg in the proper direction for up or down.
16
Troubleshooting Tips