GE JB680SPSS Use and Care Manual - Page 33
Troubleshooting Tips - review
UPC - 084691197225
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Safety Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. GEAppliances.com Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support Problem Possible Causes What To Do Surface units will not maintain a rolling boil or cooking is not fast enough Improper cookware being used. • Use pans which are flat and match the diameter of the surface unit selected. Radiant surface units do not work properly A fuse in your home may be blown or the circuit breaker tripped. Cooktop controls improperly set. • Replace the fuse or reset the circuit breaker. • Check to see the correct control is set for the surface unit you are using. Surface unit stops glowing when turned to a lower setting • This is normal. The unit is still on and hot. Scratches (may appear as cracks) on radiant cooktop glass surface Incorrect cleaning methods being used. • Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface. • To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms. Areas of discoloration on the radiant glass cooktop Food spillovers not cleaned before next use. Hot surface on a model with a light-colored glass cooktop. • See the Cleaning the glass cooktop section. • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. Plastic melted to the radiant surface Hot cooktop came into contact with plastic placed on the hot cooktop. • See the Glass surface-potential for permanent damage section in the Cleaning the glass cooktop section. Pitting (or indentation) Hot sugar mixture spilled of the radiant glass on the cooktop. cooktop • Call a qualified technician for replacement. Frequent cycling off and on of radiant surface units Improper cookware being used. • Use only flat cookware to minimize cycling. Control signals after You forgot to enter a entering cooking time bake temperature or or delay start cleaning time. • Touch the Bake pad and desired temperature or the Self Clean pad and desired clean time. Coil surface units do not work properly The surface units are not plugged in solidly. The surface unit controls improperly set. The drip pans are not set securely in the cooktop. • With the controls off, check to make sure the surface unit is plugged completely into the receptacle. • Check to see the correct control is set for the surface unit you are using. • With the controls off, check to make sure the drip pan is in the recess in the cooktop and that the opening in the pan lines up with the receptacle. 33