GE JEM31BF Owners Manual - Page 32

Troubleshooting Tips - review

Page 32 highlights

Safety Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Operating Instructions Troubleshooting Tips Problem Oven will not start Control panel lighted, yet oven will not start "SENSOR ERROR" appears on display 32 Possible Causes What To Do A fuse in your home may be blown or the circuit breaker tripped. • Replace fuse or reset circuit breaker. Power surge. • Unplug the microwave oven, then plug it back in. Plug not fully inserted into wall outlet. • Make sure the 3-prong plug on the oven is fully inserted into wall outlet. Door not securely closed. • Open the door and close securely. Door not securely closed. • Open the door and close securely. START pad not pressed after entering cooking selection. • Press START. Another selection entered already in oven and CLEAR/OFF pad not pressed to cancel it. • Press CLEAR/OFF. Cooking time not entered • Make sure you have after pressing TIME COOK. entered cooking time after pressing TIME COOK. CLEAR/OFF was pressed • Reset cooking program accidentally. and press START. Food weight not entered • Make sure you have after selecting Auto Defrost. entered food weight after selecting Auto Defrost. During Popcorn, Reheat, Beverage, Chicken/Fish, Potato, or Vegetable program, the door was opened before steam could be detected. • Close the door, press CLEAR/OFF and begin again. Steam was not detected in maximum amount of time. • Use Time Cook to heat for more time. Consumer Support

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Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
32
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home
Replace fuse or reset
may be blown or the
circuit breaker.
circuit breaker tripped.
Power surge.
Unplug the microwave
oven, then plug it back in.
Plug not fully inserted
Make sure the 3-prong
into wall outlet.
plug on the oven is fully
inserted into wall outlet.
Door not securely closed.
Open the door and close
securely.
Control panel lighted, yet
Door not securely closed.
Open the door and close
oven will not start
securely.
START
pad not pressed
Press
START.
after entering cooking
selection.
Another selection entered
Press
CLEAR/OFF.
already in oven and
CLEAR/OFF
pad not
pressed to cancel it.
Cooking time not entered
Make sure you have
after pressing
TIME COOK.
entered cooking time
after pressing
TIME COOK.
CLEAR/OFF
was pressed
Reset cooking program
accidentally.
and press
START.
Food weight not entered
Make sure you have
after selecting
Auto Defrost.
entered food weight
after selecting
Auto Defrost.
“SENSOR ERROR”
During
Popcorn, Reheat,
Close the door, press
appears on display
Beverage, Chicken/Fish,
CLEAR/OFF
and begin again.
Potato,
or
Vegetable
program, the door was
opened before steam
could be detected.
Steam was not detected
Use
Time Cook
to heat
in maximum amount
for more time.
of time.