GE JVM1790SK Owners Manual - Page 30

Care and Cleaning Operating Instructions Safety Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Oven will not start Control panel lighted, yet oven will not start CONTROL LOCKED appears on display OVEN TOO HOT FOR SENSOR COOKING--USING ALTERNATE METHOD appears on display Floor of the oven is warm even when the oven has not been used You hear an unusual low-tone beep Oven emits a smoky odor and gray smoke after using the Bake feature Possible Causes A fuse in your home may be blown or the circuit breaker tripped. Power surge. Plug not fully inserted into wall outlet. Door not securely closed. Door not securely closed. What To Do • Replace fuse or reset circuit breaker. • Unplug the microwave oven, then plug it back in. • Make sure the 3-prong plug on the oven is fully inserted into wall outlet. • Open the door and close securely. • Open the door and close securely. START/PAUSE button not pressed after entering cooking selection. Another selection entered already in oven and CLEAR/OFF button not pressed to cancel it. Cooking time not entered after pressing TIME COOK. CLEAR/OFF was pressed accidentally. Food weight not entered after selecting AUTO DEFROST or FAST DEFROST. Food type not entered after pressing AUTO COOK. • Press START/PAUSE. • Press CLEAR/OFF. • Make sure you have entered cooking time after pressing TIME COOK. • Reset cooking program and press START/PAUSE. • Make sure you have entered food weight after selecting AUTO DEFROST or FAST DEFROST. • Make sure you have entered a food type. The control has been locked. •Press and hold CLEAR/OFF for about 3 seconds to unlock the control. One of the sensor cooking buttons was pressed when the temperature inside the oven was greater than 200°F. •These features will not operate when the oven is hot. The oven will automatically change to cook by time (follow the directions in the display) or once the oven is cool enough, the sensor features will function normally. The cooktop light is located •This is normal. below the oven floor. When light is on, the heat it produces may make the oven floor get warm. You have tried to change the power level when it is not allowed. •Many of the oven's features are preset and cannot be changed. Oils on the stainless steel cavity •This is normal. are burning off after using the Bake feature the first few times. Consumer Support Troubleshooting Tips 30