GE PFSS6PKXSS Use and Care Manual - Page 41

Troubleshooting Tips, GEAppliances.com - water dispenser problem

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Safety Instructions Operating Instructions GEAppliances.com Problem Water has poor taste/odor Water in first glass is warm Water dispenser does not work Water spurting from dispenser No water or ice cube production Water is leaking from dispenser Possible Causes Water dispenser has not been used for a long time. What To Do • Dispense water until all water in system is replenished. Normal when refrigerator is first installed. • Wait 24 hours for the refrigerator to completely cool down. Water dispenser has not been used for a long time. • Dispense water until all water in system is replenished. Water system has been drained. • Allow several hours for replenished supply to chill. Water supply line turned off or not connected. Water filter clogged. Air may be trapped in the water system. Water in reservoir is frozen because the controls are set too cold. • See Installing the water line. • Replace filter cartridge or remove filter and install plug. • Press the dispenser arm for at least 2 minutes. • Set the refrigerator control to a warmer setting and wait 24 hours. If water does not dispense after 24 hours, call for service. Newly installed filter cartridge. • Run water from the dispenser for 3 minutes (about 11⁄ 2 gallons). Supply line or shutoff valve is clogged. Water filter clogged. Filter cartridge not properly installed. • Call a plumber. • Replace filter cartridge or remove filter and install plug. • Remove and reinstall filter cartridge, being certain that it locks into place. The blade on the end of the cartridge should be positioned vertically. Glass not being held under the dispenser long enough after button is released. Air may be present in the water line system, causing water to drip after being dispensed. • Hold the glass underneath the dispenser for 2-3 seconds after releasing the dispenser button. Water may continue to dispense after the button is released. • Dispense water for at least 2 minutes to remove air from system. Installation Instructions Troubleshooting Tips Consumer Support 41

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Problem
Possible Causes
What To Do
Water has poor
Water dispenser has not been
• Dispense water until all water in system is
taste/odor
used for a long time.
replenished.
Water in first glass
Normal when refrigerator
• Wait 24 hours for the refrigerator to completely
is warm
is first installed.
cool down.
Water dispenser has not been
• Dispense water until all water in system is
used for a long time.
replenished.
Water system has been drained.
• Allow several hours for replenished supply to chill.
Water dispenser
Water supply line turned off
• See
Installing the water line
.
does not work
or not connected.
Water filter clogged.
• Replace filter cartridge or remove filter and install plug.
Air may be trapped in
• Press the dispenser arm for at least 2 minutes.
the water system.
Water in reservoir is frozen
• Set the refrigerator control to a warmer setting and wait
because the controls are set
24 hours. If water does not dispense after 24 hours, call
too cold.
for service.
Water spurting from
Newly installed filter cartridge.
• Run water from the dispenser for 3 minutes
dispenser
(about 1
1
⁄
2
gallons).
No water or ice cube
Supply line or shutoff valve
• Call a plumber.
production
is clogged.
Water filter clogged.
• Replace filter cartridge or remove filter and install plug.
Filter cartridge not
• Remove and reinstall filter cartridge, being certain that
properly installed.
it locks into place. The blade on the end of the cartridge
should be positioned vertically.
Water is leaking from
Glass not being held under
• Hold the glass underneath the dispenser for 2–3 seconds
dispenser
the dispenser long enough
after releasing the dispenser button. Water may continue
after button is released.
to dispense after the button is released.
Air may be present in the
• Dispense water for at least 2 minutes to remove air
water line system, causing
from system.
water to drip after being
dispensed.
41
GEAppliances.com
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation
Instructions