GE PGP7036SLSS Use and Care Manual - Page 13

TROUBLESHOOTING TIPS Troubleshooting Tips ... %HIRUH\RXFDOOIRUVHUYLFH Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Burners have yellow or yellowtipped flames Possible Causes The combustion quality of burner flames needs to be determined visually. What To Do Determine the quality of flames visually. Normal burner flames should ORRNOLNH$ RU%  /RQJEULJKW\HOORZIODPHVDUHQRWQRUPDO1RUPDOIODPHVPD\VKRZ signs of an orange tint when well heated or signs of flickering orange due to particles in the gas or air. (A) Soft blue flames- Normal for natural gas (B) Yellow tips on outer cones- Normal for propane gas Control knobs will not turn Burners do not light Ticking sound of igniter persists after burner lights Top burners do not burn evenly .QRELVQ¶WSXVKHGGRZQ 3OXJRQFRRNWRSLVQRW completely inserted in the electrical outlet. Gas supply not connected or turned on. A fuse in your home may be blown or the circuit breaker tripped. %XUQHUSDUWVQRWUHSODFHG correctly. The electrodes under the burners are soiled. Cooktop is locked. The igniter hole (on some models) is plugged. Control knob is still in the /,7(SRVLWLRQ Improper burner assembly. %XUQHUVORWVRQWKHVLGHRI the burner may be clogged. To turn from the OFF position, push the knob down and then turn. Make sure electrical plug is plugged into a live, properly grounded outlet. See the Installation Instructions that came with your cooktop. Replace the fuse or reset the circuit breaker. See the Cleaning the Cooktop section. See the Cleaning the Cooktop section. 8QORFNWKHFRRNWRS6HHWKH8VLQJWKH&RRNWRSVHFWLRQ See the Cleaning the Cooktop section. Turn the knob out of the LITE position to the desired setting. Turn the burner off and relight. If ticking is still present, call for service. Make sure the burner caps are seated correctly. See the Care and Cleaning of the range section. Remove the burners for cleaning. See the Care and Cleaning of the range section. 49-80801