GE PGP953SETSS Use and Care Manual - Page 12

Before you call for service... Troubleshooting Tips Save time and money! Review the charts on these pages first and you may not need to call for service. Problem Burners have yellow or yellow-tipped flames Possible Causes The combustion quality of burner flames needs to be determined visually. What To Do • Use the illustrations below to determine if your burner flames are normal . If burner flames look like A, call for service . Normal burner flames should look like B or C, depending on the type of gas you use . With LP gas, some yellow tipping on outer cones is normal . A-Yellow flames B-Yellow tips C-Soft blue flames Call for service on outer cones Normal for natural Normal for LP gas gas Control knobs will not turn Knob isn't pushed down. • To turn from the OFF position, push the knob down and then turn . Burners do not light Plug on cooktop is not completely inserted in the electrical outlet. Gas supply not connected or turned on. A fuse in your home may be blown or the circuit breaker tripped. Burner parts not replaced correctly. The electrodes under the burners are soiled. The white ceramic electrodes are not securely seated under the burners. Cooktop is locked. The igniter hole (on some models) is plugged. • Make sure electrical plug is plugged into a live, properly grounded outlet . • See the Installation Instructions that came with your cooktop . • Replace the fuse or reset the circuit breaker . • See the Care and cleaning of the cooktop section . • See the Care and cleaning of the cooktop section . • See the Care and cleaning of the cooktop section . • Unlock the cooktop . See the Using the cooktop burners section . • See the Care and cleaning of the cooktop section . Ticking sound of igniter persists after burner lights Control knob is still in the LITE position. • Turn the knob out of the LITE position to the desired setting . • Turn the burner off and relight . If ticking is still present, call for service . Burner flames very large or yellow Improper air to gas ratio. • If cooktop is connected to LP gas, check all steps in the Installation Instructions that came with your cooktop . Cooktop makes sound when a control knob is turned on 12 The cooktop is locked (on some models). • Turn the control lock knob to UNLOCKED .