GE PVM2070SMSS Use and Care Manual - Page 41

Problem Solver ge.com For a complete list of solutions to common microwaving problems, use the Troubleshooting Tips feature located by pressing the HELP button while on the microwave Home Screen (see Using the Troubleshooter). If your microwave will not operate, check the Problem Solver below: Problem Oven will not start "CONTROL IS LOCKED" appears on the display Possible Cause Control panel is asleep A fuse in your home may be blown or the circuit breaker tripped Power surge Controls are not set properly Plug not fully inserted into Door is not closed START was not pressed The control has been locked What To Do • This is normal. Press HOME or the touchscreen to activate the control panel. • Replace fuse or reset circuit breaker. • Unplug the microwave oven, then plug it back in. • Check controls. • Make sure the 3-prong plug on the oven is fully wall outlet inserted into wall outlet. • Open and close the door securely. • Press START. • Press and hold OFF for about 3 seconds to unlock the control. Things That Are Normal With Your Microwave Oven • Steam or vapor escaping from around the door. • Light reflection around door or outer case. • Dimming oven light and change in the blower sound at power levels other than high. • Moisture on the oven door and walls while cooking. Wipe the moisture off with a paper towel or soft cloth. • Moisture between the oven door panels when cooking certain foods. Moisture should dissipate shortly after cooking is finished. • Dull thumping sound while oven is operating. • TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna. • The Active Vent door (on some models) will open during operation, and remain open while the microwave is running, to keep the electronics cool. It is also normal to hear a clicking noise as the vent door opens and closes. 41