GE SG60T12YVK Use and Care Manual - Page 24

Problem, Possible Causes, What To

Page 24 highlights

Operating Instructions Installation Instructions Safety Instructions Before You Call For Service... Problem Rumbling noise Relief valve producing popping noise or draining Rattling noise during periods of water usage Not enough or no hot water Water is too hot Possible Causes Scale and sediment in tank. Pressure build up caused by thermal expansion to a closed system. Internal heat trap fittings in operation. Water usage may have exceeded the capacity of the water heater. Low gas pressure. The pilot may be out. The gas control (thermostat) may be set set too low. Leaking or open hot water faucets. Cold water inlet temperature may be colder during the winter months. The gas control (thermostat) is set too high. What To Do ● Clean tank. ● This is an unacceptable condition and must be corrected. Contact the water supplier or plumbing contractor. on how to correct this. Do not plug the relief valve outlet. ● This is normal for heat trap fittings when in operation and does not indicate a need for service. ● Wait for the water heater to recover after an abnormal demand. ● Check gas supply pressure and manifold pressure. ● Check the pilot. If necessary, relight using the instructions in the Lighting the water heater section of this manual. ● See the Temperature regulation of the water heater section of this manual. ● Make sure all faucets are closed. ● This is normal. The colder inlet water takes longer to heat. ● See the Temperature regulation of the water heater section of this manual. CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Refer repairs to qualified service personnel. Care and Cleaning Troubleshooting Tips Customer Service 24

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Customer Service
Troubleshooting Tips
Care and Cleaning
Operating Instructions
Installation Instructions
Safety Instructions
24
Before You Call For Service…
Problem
Possible Causes
What To Do
Rumbling noise
Scale and sediment
Clean tank.
in tank.
Relief valve
Pressure build up
This is an unacceptable condition and must be
producing popping
caused by thermal
corrected. Contact the water supplier or plumbing
noise or draining
expansion to a
contractor. on how to correct this. Do not plug the
closed system.
relief valve outlet.
Rattling noise
Internal heat trap
This is normal for heat trap fittings when in operation
during periods of
fittings in operation.
and does not indicate a need for service.
water usage
Not enough or
Water usage may have
Wait for the water heater to recover after an abnormal
no hot water
exceeded the capacity
demand.
of the water heater.
Low gas pressure.
Check gas supply pressure and manifold pressure.
The pilot may be out.
Check the pilot. If necessary, relight using the
instructions in the Lighting the water heater section
of this manual.
The gas control (thermostat)
See the Temperature regulation of the water heater
may be set set too low.
section of this manual.
Leaking or open hot
Make sure all faucets are closed.
water faucets.
Cold water inlet
This is normal. The colder inlet water takes longer
temperature may be
to heat.
colder during the
winter months.
Water is too hot
The gas control (thermostat)
See the Temperature regulation of the water heater
is set too high.
section of this manual.
CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent
connectors or other safety devices. Refer repairs to qualified service personnel.