GE WBSR3140GCC Owners Manual - Page 11

Consumer Support, Operating Instructions, Safety Instructions, Troubleshooting Tips

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ge.com Safety Instructions Operating Instructions OPERATION Possible Causes Washer won't operate Washer is unplugged Water supply is turned off Controls are not set properly Lid is open-safety feature prevents agitation and spinning when lid is up Circuit breaker/fuse is tripped/blown Electronics need to be reset START was not pressed Lid magnet missing Time not shown on display Unit filling Movement inside machine Shifting mechanism is when shut off disengaging the motor What To Do • Make sure cord is plugged securely into a working outlet. • Turn both hot and cold faucets fully on. • Check controls. • Close lid and reset cycle, to the beginning if necessary. • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. • Unplug washer, wait 2 minutes, plug back in and press START. • Press START. • Call for service. • This is normal. Estimated time remaining is updated during fill time. • When the machine is manually turned off, the shifter will disengage the motor before completely shutting down. If lid is raised before the motor is disengaged, it will resume when lid is closed. PERFORMANCE Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes Possible Causes Incorrect spin cycle selected Incorrect use of fabric softener Dye transfer Not enough detergent Hard water Water is not hot enough Washer is overloaded Detergent is not dissolving Dye transfer Clothes are air or line dried Incorrect sorting Washing too long Detergent not dissolving Overloading Incorrect use of fabric softener What To Do • Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. • Check fabric softener package for instructions and follow directions for using dispenser. • Pretreat stain and rewash. • Sort whites or lightly colored items from dark colors. • Use more detergent (especially with larger loads). Be sure to follow detergent manufacturer's directions. • Use a water conditioner like Calgon brand or install a water softener. • Make sure water heater is delivering water at 120°F-140°F (48°C-60°C). • Select load size to match clothes load. • Add detergent as wash basket fills with water before you load clothes. • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. • If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. • Separate lint producers from lint collectors. • Wash small loads for a shorter time than larger loads. • Add detergent as wash basket fills with water, before you load clothes. • Try a liquid detergent. • Use warmer water temperature. • Load clothes no higher than the top row of holes in the washer basket. • Make sure load size selected matches clothes load size. • Check fabric softener package for instructions and follow directions for using dispenser. 11 Troubleshooting Tips Consumer Support

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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
OPERATION
Possible Causes
What To Do
Washer won’t operate
Washer is unplugged
Make sure cord is plugged securely into a working outlet.
Water supply is turned off
Turn both hot and cold faucets fully on.
Controls are not set properly
Check controls.
Lid is open—safety feature
Close lid and reset cycle, to the beginning if necessary.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is
Check house circuit breakers/fuses. Replace fuses or
tripped/blown
reset breaker. Washer should have separate outlet.
Electronics need to be reset
Unplug washer, wait 2 minutes, plug back in and press
START
.
START
was not pressed
Press
START
.
Lid magnet missing
Call for service.
Time not shown
Unit filling
This is normal. Estimated time remaining is updated during
on display
fill time.
Movement inside machine
Shifting mechanism is
When the machine is manually turned off, the shifter will
when shut off
disengaging the motor
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
PERFORMANCE
Possible Causes
What To Do
Clothes too wet
Incorrect spin cycle
Make sure the spin cycle selected matches the load you are
selected
washing. Some fabrics will feel wetter when rinsed with cold water.
Colored spots
Incorrect use of fabric
Check fabric softener package for instructions and follow
softener
directions for using dispenser.
Pretreat stain and rewash.
Dye transfer
Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent
Use more detergent (especially with larger loads).
clothes
Be sure to follow detergent manufacturer’s directions.
Hard water
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded
Select load size to match clothes load.
Detergent is not
Add detergent as wash basket fills with water before
dissolving
you load clothes.
Dye transfer
Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes are air or line dried
If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
Incorrect sorting
Separate lint producers from lint collectors.
Washing too long
Wash small loads for a shorter time than larger loads.
Detergent not dissolving
Add detergent as wash basket fills with water, before you
load clothes.
Try a liquid detergent.
Use warmer water temperature.
Overloading
Load clothes no higher than the top row of holes in the
washer basket.
Make sure load size selected matches clothes load size.
Incorrect use of fabric
Check fabric softener package for instructions
softener
and follow directions for using dispenser.
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