GE WPDH8800JWW Owners Manual - Page 21

Safety Instructions Operating Instructions Before you call for service... ge.com Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Installation Instructions Problem Not spinning or agitating Leaking water Not draining Not spinning Possible Cause Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down the drain Washer pump filter may be clogged Load is out of balance Door gasket is damaged Door gasket not damaged Check back left of washer for water Fill hoses or drain hose is improperly connected Household drain may be clogged Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down the drain Washer pump filter may be clogged Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down the drain Washer pump filter may be clogged Load is out of balance Motor is overheated Door is open What To Do • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. • Clean Pump Filter - Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Redistribute clothes and run drain & spin or rinse & spin. • Increase load size if washing small load containing heavy and light items. • Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils). • Water may drip from the door when the door is opened. This is a normal operation. • If this area is wet, you have oversudsing condition. Use less detergent. • Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility. • Check household plumbing. You may need to call a plumber. • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. • Clean Pump Filter - Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. • Clean Pump Filter - Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Redistribute clothes and run drain & spin or rinse & spin. • Increase load size if washing small load containing heavy and light items. • Washer motor will stop if it becomes overheated. It will automatically restart after a cool-down period of up to 2 hours (if washer has not been manually turned off). • Make sure door is closed. 21 Troubleshooting Tips Consumer Support