GE WPGT9150HWW Owners Manual - Page 18

Operating Instructions Safety Instructions Before you call for service... Installation Instructions Problem Possible Cause What To Do Washer will not drain- water standing in the tub Water leaks every load Water leaks Incomplete or no dispensing of detergent Premature dispensing of bleach Clogging of bleach Poor stain removal 18 Kinked drain hose or drain • Ensure that the drain hose is not kinked. Per the located higher than 8′ above floor recommended installation instructions, the drain outlet cannot be over 8′ above the floor. Hoses not installed correctly • Check all fill and drain hose connections to ensure that they are tight and secure. Oversudsing of detergent • Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-efficiency detergent is recommended. Make sure that detergent and any additives are put into the correct dispenser bins. Follow the detergent manufacturer's recommendations for the amount of detergent, but try using less detergent, especially if home water conditioning or water softening units are used. Detergent bins clogged from incorrect filling • Make sure that detergent and additives are put into the correct dispenser bins. If liquid detergent is used, make sure that the liquid detergent insert box is in the dispenser bin. If powdered detergent is used, make sure that the liquid detergent insert box is not used. Liquids must be put in the fabric softener and pretreat bins. For all detergent types, always make sure that the dispenser box is fully closed before the start of the cycle. Too much detergent used • Make sure that the suggested amount of detergent is used per the manufacturer's recommendations. You may also dilute the detergent with water to the maximum fill line on the bin to avoid clogging. High-efficiency detergent is recommended for this washer. Insufficient water supply • Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open positions. Normal residue • Normal operation. Residue may remain in the bins of the dispenser box. The dispenser box may be removed for occasional cleaning with warm water and a scrub brush. The liquid detergent insert box and siphon caps may also be removed from the detergent bin for occasional cleaning. Remember that only liquid may be used in the fabric softener and pretreat bins. Powder will not dispense from the fabric softener or pretreat bins. Bleach bin filled for future load • You cannot store bleach in the dispenser for future use. The bleach bin will be dispensed every load for optimal safety of the washer. Overfilling the bleach bin • Overfilling the bin with bleach may lead to premature dispensing. There is a maximum fill line indicated on the bleach bin to help avoid overfilling. Bleach bin is not seated • Make sure that the bleach cover is properly seated and snapped into place before the start of the cycle. Insufficient cleaning • You may remove and clean the bleach cover with warm water and a scrub brush to clear clogging. Presoak not selected • When stain inspector is used, presoak temperature and time are automatically selected. If you choose not to use the stain inspector, we recommend that you select presoak when defining your wash cycle. Always make sure that any additives, such as your high-efficiency liquid detergent, are added to the pretreat dispenser bin before starting the cycle. Always reference your clothes care label before treating stains. Consumer Support Troubleshooting Tips