Genie SilentMax 1000 Owner's Manual - Page 22

8 Troubleshooting OPERATION (continued) PROBLEM Noisy operation. WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in good repair, properly lubricated and balanced. • Be sure opener is in good repair. Door opener runs slow. • Check operating condition of door. Door may need professional repair/adjustment. • Is this opener installed on a one-piece door? Normal speed for one-piece door is lowest speed setting. • If carriage travel is less than 6-feet, opener configures programming for a one-piece door. • Contact The Genie Company at 1-800-35GENIE concerning door speed. POWERHEAD LEDS Powerhead LED Round LED Long LED OFF OFF ON/RED/ STEADY ON/RED/ FLASHING ON/BLUE/ FLASHING ON/PURPLE/ FLASHING ON/RED/ STEADY ON/RED/ FLASHING OFF OFF ON/RED/ FLASHING OFF OFF OFF ON/RED/ FLASHING ON/RED/ STEADY Possible Problem Normal operation. No response from unit. Solution None required. Check power supply. Contact a trained door system technician. Limits NOT set properly. Re-program limits, see page s 6-7. Program error. Component failure. Unplug unit, wait 5 seconds, plug in. Contact a trained door system technician. Remote NOT programmed. Program remote, see pages 10-11. Intellicode® 1 remote NOT programmed. Safe-T-Beam® physical obstruction. Safe-T-Beam® signal interference. Door contact in UP or DOWN travel. Door component failure detected. Thermal cutout Program remote using Intellicode® 2 remote, see page 10. Then program Intellicode® 1 remote using instructions on page 14. Remove obstruction, recheck unit. Check alignment of Safe-T-Beam® pair and nearest other Safe-T-Beam® pair, see page 19. Remove obstruction. Check door spring, track, rollers, hinges and fixtures. DO NOT unplug unit. Wait until LED clears before operating. 22 G999-393 Manual-ScrewBeltChain-EN indd 22 7/13/12 10 17 AM