Gigabyte GN-WMKG User Manual - Page 30

Chapter 4 Troubleshooting This troubleshooting guide lists questions and possible solutions to some common problems which you may encounter while installing or using GIGABYTE Wireless CardBus Adapter. Cannot Enable 802.1x, WPA or WPA-PSK Windows XP / 2000: 1. Run the AegisI5.exe file found on the GN-WMKG installation CD. 2. Click "Install". Windows 98SE / ME: 1. Run AegisI2.exe file found on the GN-WMKG installation CD. Click "Install". Cannot Establish Connection to a Wireless Network Make sure the SSID for the Wireless CatdBus Adapter is the same as the wireless access point or wireless router. Make sure the security settings are the same as that of wireless access point / router. If WEP or WPA encryption is enabled, check if the WEP or WPA keys for the GN-WMKG match. Check that the MAC address of the Wireless CardBus Adapter is included in the access point/router's Authorization Table. Can Connect to an Access Point, but Cannot Access the Internet Make sure the security settings are the same as that of wireless access point / router. If WEP or WPA encryption is enabled, check if the WEP or WPA keys for the GN-WMKG match. Verify the network settings (IP address, subnet mask, gateway, and DNS) of your computer. Check that the proxy server of the WEB browser is correctly set. Poor Link Quality and Weak Signal Strength Keep the Wireless CardBus Adapter away from microwave ovens and large metal objects to avoid radio interference. Locate the Wireless CardBus Adapter as near to the access point as possible. 27