HTC Hero Quick Start Guide - Page 18

Reset the Phone, To reset the phone using phone buttons - factory reset

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Page 18 highlights

18 Quick Start Guide Note When the phone is mounted, you will not be able to use some of the phone's applications such as Camera. You need to turn off USB storage for the phone to recognize the storage card when the phone is connected to a computer. Refer to the User Manual for details. 4. On your computer, navigate to the USB drive of the phone and open it. 5. Copy the files into the phone's storage card. 11. Reset the Phone Need to start over? Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state-the state before you turned on the phone for the first time. Important Make sure to back up important data you have on the phone before you reset the phone. To reset the phone 1. On the Home screen, press MENU, and then tap Settings > Security > Factory data reset. 2. On the Factory data reset screen, tap Reset phone and then tap Erase everything. To reset the phone using phone buttons 1. With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button. The reset process will start after a few seconds. 2. Wait for the phone to finish the reset process and then press MENU.

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18
Quick Start Guide
Note
When the phone is mounted, you will not be able to
use some of the phone’s applications such as Camera.
You need to turn off USB storage for the phone
to recognize the storage card when the phone is
connected to a computer. Refer to the User Manual for
details.
4.
On your computer, navigate to the USB drive of the
phone and open it.
5.
Copy the files into the phone’s storage card.
11. Reset the Phone
Need to start over? Resetting the phone deletes all data,
including downloaded applications, and resets the phone
back to its initial state—the state before you turned on
the phone for the first time.
Important
Make sure to back up important data you have on
the phone before you reset the phone.
To reset the phone
1.
On the Home screen, press MENU, and then tap
Settings > Security > Factory
data reset
.
2.
On the Factory data reset screen, tap
Reset phone
and then tap
Erase everything
.
To reset the phone using phone buttons
1.
With the phone turned off, press and hold the HOME
and BACK buttons, and then briefly press the END
CALL/POWER button. The reset process will start
after a few seconds.
2.
Wait for the phone to finish the reset process and
then press MENU.