Haier HA10TG31SW Use and Care Manual - Page 19

First try the solutions suggested here to possibly avoid the cost of a, service call.

Page 19 highlights

ENGLISH TROUBLESHOOTING First try the solutions suggested here to possibly avoid the cost of a service call. PROBLEM Refrigerator has an odor Light does not come on POSSIBLE CAUSE(S) Food is not sealed or packaged properly Interior needs to be cleaned Refrigerator is unplugged Light switch gets stuck LED light broken SOLUTION Re-seal packaging / Place an opened box of baking soda in the refrigerator, replace every three months Follow cleaning instructions in Proper Care and Maintenance section Plug refrigerator in to power source Switch located at the right of Fresh Food Compartment. Make sure it moves freely when manually pressed in and out Contact after-sale service for replacement Frost or ice crystals Freezer door left open or on frozen food opened frequently Hot or warm air from bottom of refrigerator Food freezing in refrigerator Items blocking freezer air vents and preventing proper pressor during refrigeration process Food placed to close the air vent Turn temperature knob counter-clockwise to change to a warmer setting; allow 24 hours to adjust Move items away from rear wall This is normal Move items away from back and top of the refrigerator Temperature control knob set Adjust the knob counter-clockwise too low to a warmer setting Freezer door pops open when closing the refrigerator door Normal if freezer door closes afterwards on its own If freezer doesn't close on its own after popping open, adjust leveling legs This indicates a good seal if freezer door closes on its own See leveling leg feature instructions in Installing Your Refrigerator section Door does not close Refrigerator isn't level properly See leveling leg feature instructions in Installing Your Refrigerator section Something is obstructing door Check for and remove obstruc- closure tions Vibration or rattling Refrigerator is not resting See leveling leg feature instructions in Installing Your Refrigerator section 49-60782 19

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62

19
49-60782
ENGLISH
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a
service call.
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator has an
odor
Food is not sealed or packaged
properly
Re-seal packaging / Place an
opened box of baking soda in the
refrigerator, replace every three
months
Interior needs to be
cleaned
Follow cleaning instructions in
Proper Care and Maintenance
section
Light does not
come on
Refrigerator
is unplugged
Plug refrigerator in to power
source
Light switch gets stuck
Switch located at the right of Fresh
Food Compartment. Make sure
it moves freely when manually
pressed in and out
LED light broken
Contact after-sale service for
replacement
Frost or ice crystals
on frozen food
Freezer door left open or
opened frequently
Turn temperature knob count-
er-clockwise to change to a
warmer setting; allow
24
hours
to
adjust
Items blocking freezer air
vents
and preventing proper
Move items away from rear
wall
Hot or warm air
from bottom of
refrigerator
-
pressor during
refrigeration
process
This
is normal
Food freezing in
refrigerator
Food placed to close the air
vent
Move items away from back and
top of the refrigerator
Temperature control knob set
too
low
Adjust the knob counter-clockwise
to a warmer setting
Freezer door pops
open when closing
the refrigerator
door
Normal if freezer door closes
afterwards on its
own
This indicates a good seal if freezer
door closes on its own
If freezer doesn’t close on
its own after popping open,
adjust leveling
legs
See leveling leg feature instruc-
tions in Installing Your
Refrigerator
section
Door does not close
properly
Refrigerator
isn’t level
See leveling leg feature instruc-
tions in Installing Your
Refrigerator
section
Something is obstructing door
closure
Check for and remove
obstruc-
tions
Vibration
or rat-
tling
Refrigerator is not resting
See leveling leg feature instruc-
tions in Installing Your
Refrigerator
section