Haier HPIM26S Product Manual - Page 12

Troubleshooting Guide

Page 12 highlights

English TRoubleshooting guide Problem Possible Causes Solution "ADD WATER" indicator light turns on. There is no indication on the control panel. Low water level or lack of water. Add water and the icemaker will operate automatically. Disconnection of plug. Check that the plug is plugged into the electrical outlet. "Ice Full" and "Add Water" indicators light up simultaneously. Electrical Power Surge or There may be air in the lines or the lines are blocked. The water tank cannot detect water level. Turn off the icemaker, pull out the electric plug, fill it with water if needed, replace the plug and then restart the unit. or Inspect relative parts; remove the drain cap on the back of the unit and drain out a small amount of water. Replace the drain cap and attempt to use the unit again. or Check if ice is blocking the ice pusher. Turn off the unit; let the ice melt and restart. Otherwise, call Haier America Customer Service. The "Ice Full" indicator light is on. The ice basket is full. Remove ice from the ice storage basket to make more. The unit does not operate. Power is not being supplied to the unit. The ambient temperature or the water temperature is too high. Plug the unit into a standard 110/120 Volt, 60 Hertz power source. Please run the icemaker in temperatures below 90°F and/or pour colder water into the water reservoir. Ice blockage. No ice is being made. Making ice takes too much time. Turn off the machine. Start the machine after the ice block melts. Or change the size selector to small ice cubes. The icemaking cycle There is refrigerant leakage. A seems normal but no ice pipe in the cooling system is is produced. blocked. Consult a qualified technician or call Haier America Customer Service. Note: There is protective circuitry inside this icemaker to protect the circuitry from overheating and the icemaker will automatically shut down to prevent damage if activated. Please disconnect power cord and restart after 30 minutes of cooling down time. For Haier America Customer Service, please call: 1-877-337-3639 11

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11
English
Note:
There is protective circuitry inside this icemaker to protect the circuitry from
overheating and the icemaker will automatically shut down to prevent
damage if activated. Please disconnect power cord and restart after 30
minutes of cooling down time.
For Haier America Customer Service, please call: 1-877-337-3639
Problem
Possible Causes
Solution
“ADD WATER”
indicator light turns on.
Low water level or lack of water.
Add water and the icemaker will
operate automatically.
There is no indication
on the control panel.
Disconnection of plug.
Check that the plug is plugged
into the electrical outlet.
“Ice Full” and
“Add
Water”
indicators light
up simultaneously.
Electrical Power Surge
or
There may be air in the lines or
the lines are blocked.
The water
tank cannot detect water level.
Turn off the icemaker, pull out
the electric plug, fill it with water
if needed, replace the plug and
then restart the unit.
or
Inspect relative parts; remove
the drain cap on the back of
the unit and drain out a small
amount of water. Replace the
drain cap and attempt to use the
unit again.
or
Check if ice is blocking the ice
pusher.
Turn off the unit; let the
ice melt and restart. Otherwise,
call Haier America Customer
Service.
The “Ice Full” indicator
light is on.
The ice basket is full.
Remove ice from the ice
storage basket to make more.
The unit does not
operate.
Power is not being supplied
to the unit. The ambient
temperature or the water
temperature is too high.
Plug the unit into a standard
110/120 Volt, 60 Hertz power
source. Please run the icemaker
in temperatures below 90°F
and/or pour colder water into
the water reservoir.
Ice blockage.
No ice is
being made.
Making ice takes too much time.
Turn off the machine. Start the
machine after the ice block
melts. Or change the size
selector to small ice cubes.
The icemaking cycle
seems normal but no ice
is produced.
There is refrigerant leakage. A
pipe in the cooling system is
blocked.
Consult a qualified
technician or call Haier America
Customer Service.
TROUBLESHOOTING GUIDE