Haier MWM0701TSS User Manual - Page 21

Troubleshooting

Page 21 highlights

English TROUBLESHOOTING Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact Haier customer service center or the nearest authorized service center. TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY Oven will not start Arcing or sparkling Unevenly cooked foods Overcooked foods Undercooked foods Improper defrosting a. Electrical cord for oven is not plugged in. b. Door is open. a. Plug into the outlet. b. Close the door and try again. c. Wrong operation is set. c. Check instructions. a. Materials to be avoided in microwave oven were used. a. Use microwave-safe cookware only. b. The oven is operated when empty. c. Spilled food remains in the cavity. b. Do not operate with oven empty. c. Clean cavity with wet towel. a. Materials to be avoided in microwave oven were used. a. Use microwave-safe cookware only. b. Food is not defrosted completely. c. Cooking time, power level is not suitable. d. Food is not turned or stirred. b. Completely defrost food. c. Use correct cooking time, power level. d. Turn or stir food. Cooking time, power level is not suitable. Use correct cooking time and power level. a. Materials to be avoided in microwave oven were used. a. Use microwave-safe cookware only. b. Food is not defrosted completely. b. Completely defrost food. c. Oven ventilation ports are restricted. d. Cooking time, power level is not suitable. c. Check to see that oven ventilation ports are not restricted. d. Use correct cooking time and power level. a. Materials to be avoided in microwave oven were used. a. Use microwave-safe cookware only. b. Cooking time, power level is not suitable. b. Use correct cooking time and power level. c. Food is not turned or stirred. c. Turn or stir food. 20

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TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact Haier
customer service center or the nearest authorized service center.
Oven will not start
a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
Arcing or
sparkling
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
Unevenly cooked
foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time, power level is not
suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Overcooked foods
Cooking time, power level is not
suitable.
Use correct cooking time and
power level.
Undercooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are restricted.
d. Cooking time, power level is not
suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time
and power level.
Improper
defrosting
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is not
suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time
and power level.
c. Turn or stir food.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
English
20