Haier QNE27JSMSS Use and Care Manual - Page 26

TROUBLESHOOTING First try the solutions suggested here to possibly avoid the cost of a service call. PROBLEM POSSIBLE CAUSE(S) SOLUTION Water has poor taste/odor Water dispenser has not been used for a long time. Dispense water until all water in system is replenished. Water in first glass is warm Normal when refrigerator is first installed. Wait 24 hours for the refrigerator to completely cool down. Water dispenser has not been used for a long time. Dispense water until all water in system is replenished. Water system has been drained. Allow several hours for replenished supply to chill. Water dispenser does not work Water supply line turned off or not connected. Water filter clogged. See Installing the Water Line section Replace filter cartridge or remove filter and install plug. Air may be trapped in the water system. Press the dispenser arm for at least two minutes. Water spurting from dispenser Newly-installed filter cartridge. Run water from the dispenser for 3 minutes (about one and a half gallons). Water is not dispensed but icemaker is working Water in reservoir is frozen. Refrigerator control setting is too cold. Call for service. Set to a warmer setting. No water or ice cube production Supply line or shutoff valve is clogged. Water filter clogged. Call a plumber. Replace filter cartridge or remove filter and install plug. Refrigerator has odor Foods transmitting odor to refrigerator. Foods with strong odors should be tightly wrapped. Keep an open box of baking soda in the refrigerator; replace every three months. Interior needs cleaning. See Care and Cleaning section Moisture forms on outside of Not unusual during periods of high humidity. refrigerator Wipe surface dry. Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened) Too frequent or too long door openings. Due to the higher humidity in the refrigerator, you may on occasion experience fog or small amounts of moisture in the refrigerator compartment. This is normal. This is normal and may come and go as different food loads and environmental conditions change. Wipe dry with a paper towel if desired. Interior light does not work No power at outlet. Replace fuse or reset the breaker. LED lights are out Call Service - see Replacing the Lights Hot air from bottom of refrigerator Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings are sensitive and will discolor at these normal and safe temperatures. This is normal. Refrigerator never shuts off Adaptive defrost keeps compressor running but the temperatures are OK during door openings. This is normal. The refrigerator will cycle off after the door remains closed for 2 hours. Refrigerator is beeping Door is open. Close door. Door not closing properly Door gasket on hinge side sticking or folding over. Apply paraffin wax to the face of the gasket. Actual temperature not equal Unit just plugged in. to Set temperature Door open for too long. Allow 24 hours for system to stabilize. Allow 24 hours for system to stabilize. Warm food added to refrigerator. Allow 24 hours for system to stabilize. Defrost cycle is in process. Allow 24 hours for system to stabilize. Drawer does not close by itself Leveling legs need adjusting. See Level the Refrigerator Freezer drawer pops open when refrigerator door is closed This is normal if, after popping open, the freezer drawer closed on its own. This indicates that there is a good seal on the freezer drawer. If the freezer drawer does not automatically close after popping open, then see the Problem: Drawer does not close by itself, above. 26 ENGLISH 49-60806 Rev. 1