Haier XQG6511SU User Manual - Page 15

Troubleshooting Guide Before contacting the after-sales service, see if you can solve the problem yourself with the help of the Troubleshooting Guide. Fault Possible Cause The washing machine does not function Poor connection to power supply Power failure The door is not properly closed The machine has not been switched on The washing machine does not fill with water The water is not turned on The water pressure is less than 0.05MPa The inlet hose is kinked Water supply failure The program knob is not properly set The door is not properly closed The water supply and draining do not stop Check that the height of the water hose is less than 80cm The washing machine does not drain Strong vibration during spinning The machine stops before completing the wash cycle Excessive foam in the drum The drain hose is blocked The drain hose end is less than 100cm above the floor level Some packing bolts have not been removed The washing machine is positioned on an uneven surface Water or electricity failure The detergent is not a low foam type Excessive detergent has been used 13