Hamilton Beach 70580 Use & Care - Page 11
Troubleshooting
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840202300 ENv03.qxd:Layout 1 4/25/11 2:27 PM Page 11 Troubleshooting PROBLEM Unit does not operate on any speed or Pulse. PROBABLE CAUSE • Is the unit plugged in? Does the outlet work? • Are the bowl(s) and lid locked in place and large food pusher in food chute? See "How to Use" sections. Food is not chopped, sliced or shredded uniformly. • Packing too much food in the food chute or pushing too hard on the food pusher may cause the processed food to be irregulary sliced or shredded. • Recommended speed for slicing and shredding disc should be LO for cheeses and LO or HI for vegetables or fruit. • Refer to the food processing charts for recommended sizes, speeds, and quantities. Unit stops and will not come back on. • Are the bowl(s) and lid locked in place and large food pusher in food chute? They may have moved slighty during processing. See "How to Use" sections. • Is the outlet still working? Check it by plugging in a working lamp or other appliance. You may have overloaded the circuit and blown a fuse or tripped the circuit breaker. • Turn unit OFF (O), allow to stand for 3 to 4 minutes, and then turn back ON. If none of these suggestions correct the problem, DO NOT attempt to repair the unit. Call the Customer Service number to get the name of your nearest Authorized Service Center. Unit has a burning smell. • There may be a residue left on the motor from the manufacturing process, causing a slight odor during initial use. This will go away. If a strong odor or any visible smoke appears, unplug unit IMMEDIATELY and call the Customer Service number. Motor seems weak. • Are you using the recommended food size and quantity to be processed? Refer to the Food Processing Charts for recommended food sizes and speeds. It is difficult to remove lid from bowl(s) or bowl(s) from base. • After washing in the dishwasher, allow parts to return to room temperature prior to placing on base. A small amount of vegetable oil may be placed on snaps for easy removal. 11