Harman Kardon FL8400 Owners Manual - Page 23
Troubleshooting, Guide
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Troubleshooting Guide Although the greatest care has been taken in the manufacture of this unit, the possibility remains that a fault could appear or that for some reasons the unit could fail to function to your complete satisfaction. The cause, however, will not always be found in the unit itself. External factors, and the fact that it takes time to become accustomed to the whole concept of the new product and the new discs, can also play a role. To save your unnecessary calls on your dealer or our Service Organization, we have compiled a list of possible faults and their causes. To even mention some of these causes, such as those to do with power connection, may perhaps seem excessive. Our experience shows, however, that they are easily overlooked as sources of troubles. If, by using this list, you do not succeed in solving the problem, stop your investigation. Disconnect the AC cord and contact your dealer. Under no circumstances should you open up the unit. If you should, this will invalidate all your rights under the guarantee. NOTE: If the faults relating to the power or the connections arise when the unit is a part of a system, check your operating instructions for the amplifier of the system. 1. After pressing the POWER switch, the display is not on or the carousel does not rotate. • The POWER switch is not pressed completely. • One of the plugs of the AC input cord is not connected or is not making contact. • There is no supply at the AC outlet. Plug in another electrical appliance and check if what works. 2. Disc is loaded but play does not start. • The disc is not loaded with the labelled side up. • The disc is dirty. See if cleaning the disc, or using another clean disc clears the fault. • The disc is defective. Try another disc and see if that clears the fault. • There is an unwanted object such as a piece of paper or a remnant of packaging in the tray. 3. The disc played and the track number and the elapsed time indicators function well, but there is no sound. • The amplifier is not turned on. • The position of the amplifier source selector does not correspond with the input to which the unit is connected. • The amplifier or the speakers connected to it are not working. Check it with another sound source to see if this is the case. • The microprocessor has not received the command correctly. Try to turn the unit off and on again, and then restarting clears the fault. • The unit is not connected to amplifier correctly. • The input to which the unit is connected is defective. Check it by connecting the unit to another input jack. 4. The sound is poor or distorted or you can hear only one channel. • The unit is not connected to the CD or AUX input of the amplifier but to the PHONO input. • One of the plugs of the connection cords is either not connected or not properly connected. • The amplifier or the speakers connected to it are not working properly. Check it with another sound source to see if this is the case. 5. Programming is not working. • The microprocessor has not processed the commands properly. Clear the program by pressing the OPEN/CLOSE button or the STOP/CLEAR button over 4 seconds and try to program again and restart play and check if the fault is cleared. • The memory was already full of 32 selections and you missed the "FULL" sign that indicated it. Check it with the PROGRAM/REVIEW button. 24