HP 1018 HP Printers - Supported Citrix Presentation Server environments - Page 22

HP Designjets and supported driver versions

HP-supported drivers*

HP printer

Supported in Citrix

environment

HPGL2

Host-based

(PCL3 GUI)

PS

DJ 70/90

Not tested

N/A

Not tested

N/A

DJ 100/110

Not tested

N/A

Not tested

N/A

DJ 30/130

Yes

N/A

6.03

N/A

DJ 500

Yes

N/A

5.35

6.03

N/A

DJ 500 + HPGL2

card

Yes

5.35

6.11

5.35

6.03

N/A

DJ 800

Yes

5.35

6.11

N/A

4.29

DJ 5500

Yes

6.13

N/A

4.29

DJ 1050/1055

Yes

4.66

N/A

4.29

DJ 4000

Yes

6.10

N/A

60.42.341.0

DJ 4500

Yes

6.19

N/A

61.071.362.31

DJ T1100

Yes

61.73.362.41

N/A

61.73.362.41

* Driver versions more current than the versions stated in this table are also supported.

Resolved issues

Autocreation performance in Citrix

The UPD versions 4.1, 4.5, 4.7 and discrete print driver versions 61.071.xxx.xx and 61.081.xxx.xx

have a known performance issue when autocreating printers at user login.

The process msiexec.exe

might consume CPU resources and slow autocreation of the printer as well as other applications

hosted on the Citrix server for a certain amount of time.

UPD version 4.7.2 will contain the fix for this

issue.

In general, the time it takes to autocreate a printer using the HP UPD or a discrete HP print driver

version 60.xxx.xxx.xxx or 61.xxx.xx.xxx will be 10 seconds or longer, depending upon the

performance and load of the print spooler and the Citrix server.

This is due to the initialization of the

HP UPD or discrete print driver.

HKCU\Software\Hewlett-Packard registry hive increases in size in Citrix

Print driver versions 61.071.xxx.xx fail to clean up registry data written to the

HKEY_CURRENT_USER\Software\Hewlett-Packard registry hive.

Keys under this hive will grow over

time.

A new registry key is created each time a user logs onto a Citrix server for each printer

autocreated.

An example of such a key is HKEY_CURRENT_USER\Software\Hewlett-

Packard\165b5934-15c4-4a84-c392-d044915211da where 165b5934-15c4-4a84-c392-

d044915211da is a GUID (globally unique identifier).

HPBIDIInfo or HPCUSTOMForms will be keys

22

Section	Page
Executive summary	2
What’s new	2
Versions of Terminal Server and Citrix supported by HP	2
Testing performed by HP	3
HP LaserJet printers and supported driver versions	4
HP Color printers with Edgeline Technology and supported driver versions	12
Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments	12
The difference between the Citrix and HP UPDs	13
Known limitation of the UPD when used for autocreated printers or redirected printers with client printers that are directly attached	13
Client printer settings not reflected in autocreated printers	13
Business Inkjet printers and supported driver versions	14
HP Deskjet printers and supported driver versions	15
LIDIL HP Deskjet printers	18
Using HP ink-based All-in-One and Photosmart printers	19
HP Designjets and supported driver versions	22
Autocreation performance in Citrix	22
HKCU\\Software\\Hewlett-Packard registry hive increases in size in Citrix	22
Memory leaks and memory corruption causing possible spooler crash, spooler hang, failed autocreation, failed autocreated printer cleanup, and server performance degradation	23
Autocreation of HP printer fails with Citrix	23
Client driver settings lost during autocreation	23
Inability to print with certain HP drivers in Citrix MetaFrame 1.8 SP3 or earlier	24
HP Deskjet printer drivers will not load under non-administrator privileges	24
HP printer with DOT4 port on client does not create a redirected printer in Terminal Server	24
Network print servers	27
Description	27
Test methodology	27
Known issues with network print server and HP printers and drivers	27
Printer policies	27
Description	27
Test methodology	28
Known issues with printer management properties and HP printers and drivers	28
Session printers	28
Description	28
Test methodology	28
Known issues with autocreation printers and HP printers and drivers	29
Client printer properties	29
Description	29
Test methodology	29
Known issues with client printer properties and HP printers and drivers	30
Universal printer	30
Description	30
Test methodology	30
Known issues with printer management properties and printers and drivers	31
Autocreated client printers	31
Description	31
Test methodology	31
Known issues with client printer performance and HP printers and drivers	32
Printer driver compatibility	32
Description	32
Test methodology	32
Known issues with printer driver compatibility and HP printers and drivers	33
Client printer driver mapping	33
Description	33
Test methodology	33
Known issues with client printer driver mapping and HP printers and drivers	34
Printer driver replication	34
Description	34
Test methodology	34
Known issues with printer driver replication and HP printers and drivers	35
TWAIN Redirection	36
Description	36
Test methodology	36

HP 1018 HP Printers - Supported Citrix Presentation Server environments - Page 22

HP Designjets and supported driver versions, Autocreation performance in Citrix - software

Page 22 highlights