HP 15-g100 Maintenance and Service Guide - Page 82

Downloading a BIOS update, My PC, HP Support Assistant, Updates, Check for updates and messages

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Click the question mark icon in the taskbar. 2. Select My PC, and then select Specifications. - or - ▲ Use Setup Utility (BIOS). To use Setup Utility (BIOS): 1. Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 73). 2. Select Main, select System Information, and then make note of the BIOS version. 3. Select Exit, select No, and then follow the on-screen instructions. To check for later BIOS versions, see Downloading a BIOS update on page 74. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: ● Do not disconnect power from the computer by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS version, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps: 1. Type file in the taskbar search box, and then select File Explorer. 2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder that contains the update. 74 Chapter 7 Using Setup Utility (BIOS) in Windows 10

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Click the question mark icon in the taskbar.
2.
Select
My PC
, and then select
Specifications
.
– or –
▲
Use Setup Utility (BIOS).
To use Setup Utility (BIOS):
1.
Start Setup Utility (BIOS) (see
Starting Setup Utility (BIOS)
on page
73
).
2.
Select
Main
, select System Information, and then make note of the BIOS version.
3.
Select
Exit
, select
No
, and then follow the on-screen instructions.
To check for later BIOS versions, see
Downloading a BIOS update
on page
74
.
Downloading a BIOS update
CAUTION:
To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do
not download or install a BIOS update while the computer is running on battery power, docked in an optional
docking device, or connected to an optional power source. During the download and installation, follow these
instructions:
●
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
●
Do not shut down the computer or initiate Sleep.
●
Do not insert, remove, connect, or disconnect any device, cable, or cord.
NOTE:
If your computer is connected to a network, consult the network administrator before installing any
software updates, especially system BIOS updates.
1.
Type
support
in the taskbar search box, and then select the
HP Support Assistant
app.
– or –
Click the question mark icon in the taskbar.
2.
Click
Updates
, and then click
Check for updates and messages
.
3.
Follow the on-screen instructions.
4.
At the download area, follow these steps:
a.
Identify the most recent BIOS update and compare it to the BIOS version currently installed on your
computer. If the update is more recent than your BIOS version, make a note of the date, name, or
other
identifier.
You may need this information to locate the update later, after it has been
downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded.
You will need to access this path when you are ready to install the update.
BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is
complete. If no instructions appear, follow these steps:
1.
Type
file
in the taskbar search box, and then select
File Explorer
.
2.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder that contains the update.
74
Chapter 7
Using Setup Utility (BIOS) in Windows 10