HP 15-r017dx User Guide - Windows 8.1

HP 15-r017dx Manual

HP 15-r017dx manual content summary:

  • HP 15-r017dx | User Guide - Windows 8.1 - Page 1
    User Guide
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    to take full advantage of Windows functionality. See http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) WARNING! Select computer models are configured with an Intel® Atom® E3800 processor and a Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your
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    vi Processor configuration setting (select models only)
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    accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using HP Mobile Broadband (select models only 19 Using Bluetooth wireless devices (select models only 20 vii
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    and microphones 24 Testing your audio features 24 Using video ...25 Connecting video devices by using an HDMI cable 25 Setting up HDMI audio 26 Discovering and connecting to Miracast-compatible wireless displays (select models only) ...26 5 Navigating the screen ...27 Using the TouchPad
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    Storing a user-replaceable battery 43 Disposing of a user-replaceable battery 43 Replacing a user-replaceable battery 44 Running on external AC power ...44 Troubleshooting power problems 44 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down
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    ...60 Recovering using HP Recovery Manager 61 What you need to know 61 Using the HP Recovery partition (select models only 61 Using HP Recovery media to recover 62 Changing the computer boot order 62 Removing the HP Recovery partition (select models only 62 11 Specifications ...63 Input power
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    Operating environment ...63 12 Electrostatic Discharge ...64 Index ...65 xi
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    xii
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    . To view and download an app: 1. From the Start screen, select the Store app. 2. Select HP picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices
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    your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 25. ● You know that you See Using audio on page 23. ● Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text. See Using the TouchPad
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    Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and Support, from the Start screen, type help, and then from the Search window, select Help and Support. For U.S. support, go to http://www.hp
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    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 4 Chapter
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    your computer: ▲ From the Start screen, click the down arrow in the lower-left corner of the screen. Front Component Memory card reader Description Reads optional memory cards that store, manage, share, or access information. To insert a card: Hold the card label-side up, with connectors facing
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    For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions. Releases the disc tray. 6 Chapter 2 Getting to know your
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    , adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Left side 7
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    . NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Blinking white: The hard state that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
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    around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app
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    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31. Functions like the left button on an external mouse. Functions like
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    to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. Top 11
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    the loss of unsaved information. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
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    in combination with the spacebar or the esc key. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions. Alternates between the navigational and numeric functions
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    lock and unlock latch Description Locks and unlocks the battery in the battery bay. (2) Battery bay Holds the battery. (3) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for
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    you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door. ● Service
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    then select Help and Support. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (referred to in this chapter as the wireless button) (select models only) ● Operating system
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    network problems. and Support. Sharing PC, click a folder with content you want to share. Select Share from the navigation bar at the top of the window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions
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    and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe
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    network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: Connecting to a wireless network 19
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    the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using Bluetooth wireless devices (select models
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 21
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the drive (select models only) Description On: The webcam is in use. Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. From the
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    port HDMI port Description NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers this guide, from the Start screen, type support, and then select the HP Support
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    port or to the audioout (headphone) jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Testing your
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    correct port on the computer, using the correct cable. Check the device manufacturer's instructions. Connecting video port on the computer. 2. Connect the other end of the cable to the high-definition TV or monitor. 3. Press f4 to alternate the computer screen image between 4 display states: ● PC
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    audio HDMI is the only video interface that supports high-definition video and audio. After you Windows desktop or Start screen to display the charms, click Devices, click Project, and then follow the on-screen instructions. - or - On select computer models, from the Start screen, click the HP
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    a touch screen (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Select computer models have special action keys or mouse. NOTE: TouchPad gestures are not supported in all apps. Using the TouchPad and gestures 27
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. 2-finger
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    Rotating (select models only) Rotating allows you to turn items such as photos. . To reverse the rotation, move your forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. Close an app
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Display and select a charm With the charms, you can search, share, start apps, access devices, or change settings. 1. With your finger, swipe from the right side of the TouchPad. 2. Scroll up or
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    on the app. ● Swipe your finger gently from the top edge of the TouchPad zone to reveal the Customize icon. Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Using touch screen gestures (select models only) 33
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    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing
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    To reverse the rotation, move your forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. Edge swipes screen to reveal the charms. Using touch screen gestures (select models only) 35
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    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and
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    Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen
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    wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Using Windows shortcut keys Windows provides shortcuts so that you can perform actions quickly. Press the Windows key alone or in combination with a specific it also supports an optional
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    initiated after a period of inactivity when running on battery power or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 39. ● Hibernation
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    must enter your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password
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    a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computer through Windows before
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    the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information about battery types, specifications, life cycles, and capacity Conserving
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    battery light (select models only) indicates a low or critical battery level. - or - ● The power meter icon on the Windows desktop shows a low or critical battery for proper battery disposal. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Running
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    AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of
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    under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an
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    the Windows battery. Hybrid Graphics and AMD Dual Graphics (select models only) Select computers are equipped with either the Hybrid Graphics feature or the AMD Dual Graphics feature. NOTE: To determine whether Hybrid Graphics or AMD Dual Graphics is installed on your computer, see your notebook
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    Using AMD Dual Graphics (select models only) The AMD Dual Graphics feature allows the AMD accelerated to DirectX versions 10 or 11 (DX10 and DX11) applications operating in full-screen mode. In windowed mode or when running non-DX10/11 applications, the system operates in a manner similar to Hybrid
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    drivers, instructions memory. Handling drives Observe these precautions when handling drives: ● When the battery is the only source of power, be sure that the battery an hour to complete. HP recommends defragmenting your hard drive but you can defragment your computer manually at any time. To run
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    to receive automatic update notifications when they become available. If you would like to update your program and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for
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    permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth external drive. ◦ Remove all discs and all external media cards, such as memory cards, from the computer. ◦ Turn off, and then disconnect all external
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    . ● If you are shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE." ● If the computer has a wireless device installed, the use of these devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near
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    you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type support, and then select the HP Support Assistant app. 52 Chapter
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    password is not interchangeable with an administrator password set in Windows, nor is it revealed as it is set, entered keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet upgrade Using Internet security software 53
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    from the Start screen, type support, and then select the HP Support Assistant app. Using firewall Windows Update, select Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers
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    the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on
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    HP PC and extended memory. Starting HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting you are already in Windows) or by using
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    support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware
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    HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage-Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pages-Provide downloads for a specific
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    and all hardware-related drivers and software, but not Windows tools to create system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP
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    screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select
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    .hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition (select models
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    beginning these steps (select models only). 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover
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    source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90%
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    critical battery level 43 initiating 40 high-definition devices, connecting 25, 26 hot keys description 38 using 38 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 57 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery
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    K keyboard hot keys, identifying 38 keys action 13 esc 13 fn 13 num lock 13 Windows 13 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 LAN, connecting 20 latch, battery release 14 left-edge swipe 36 lights AC adapter 7 caps lock 11 hard drive 8 mute
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    14 video 25 W webcam identifying using 23 9, 22 webcam light, identifying 9, 22 Windows File History 60 restoring files 60 system restore point 59 Windows key, identifying 13 Windows passwords 53 Wireless Assistant software 16 wireless button 16 wireless certification label 15 wireless controls
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User Guide