HP 15.6 User Guide - Page 43

Conserving battery power, Identifying low battery levels, Resolving a low battery level

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1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about battery types, specifications, life cycles, and capacity Conserving battery power Be sure to conserve battery power and maximize battery life. ● Lower the brightness of the display. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you leave your work, initiate Sleep or shut down the computer. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the battery light and power icon indicate a low battery level. ● The battery light (select products only) indicates a low or critical battery level. - or - ● The Power icon shows a low or critical battery notification. NOTE: For additional information about the Power icon, see Using the Power icon and Power Options on page 30. The computer takes the following actions for a critical battery level: ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information. ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. Resolving a low battery level You can quickly resolve low battery level conditions. Resolving a low battery level when external power is available Connect one of the following to the computer and to external power. Running on battery power 31

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1.
Type
support
in the taskbar search box, and then select the
HP Support Assistant
app.
– or –
Select the question mark icon in the taskbar.
2.
Select
Troubleshooting and
fixes
, and then in the
Diagnostics
section, select
HP Battery Check
. If HP
Battery Check indicates that your battery should be replaced, contact support.
HP Support Assistant provides the following tools and information about the battery:
●
HP Battery Check
●
Information about battery types,
specifications,
life cycles, and capacity
Conserving battery power
Be sure to conserve battery power and maximize battery life.
●
Lower the brightness of the display.
●
Turn
off
wireless devices when you are not using them.
●
Disconnect unused external devices that are not plugged into an external power source, such as an
external hard drive connected to a USB port.
●
Stop, disable, or remove any external media cards that you are not using.
●
Before you leave your work, initiate Sleep or shut down the computer.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level, the
battery light and power icon indicate a low battery level.
●
The battery light (select products only) indicates a low or critical battery level.
– or –
●
The Power icon
shows a low or critical battery
notification.
NOTE:
For additional information about the Power icon, see
Using the Power icon and Power Options
on page
30
.
The computer takes the following actions for a critical battery level:
●
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
briefly
in
the Sleep state and then shuts down and loses any unsaved information.
●
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
Resolving a low battery level
You can quickly resolve low battery level conditions.
Resolving a low battery level when external power is available
Connect one of the following to the computer and to external power.
Running on battery power
31