HP 24-g100 User Guide 1 - Page 35

Table 8-1 Computer symptoms and solutions (continued) Symptom Possible solution Press and hold the power button on the computer for 5 or more seconds to turn off the computer. Then press the power button again to turn on the computer. Error message: Invalid system disk or NonSystem disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on the keyboard. Power Table 8-2 Power symptoms and solutions Symptom Possible solution Computer does not turn off when the power button is pressed Press and hold the power button until the computer turns off. Then turn the computer on again. Computer shuts down ● automatically ● The computer might be in an exceedingly hot environment. Let it cool down. Be sure that computer air vents are not blocked. NOTE: If your computer has an internal fan, be sure that the internal fan is running. Monitor (select products only) Table 8-3 Monitor symptoms and solutions Symptom Possible solution Screen is blank, and monitor power light is off Reconnect the power cable to the back of the monitor and to the AC outlet. Press the power button on the monitor. Screen is blank Press the space bar on the keyboard or move the mouse to redisplay the screen image. Press the Sleep button (select products only) or esc, to resume from Sleep mode. Press the power button to turn on the computer. Inspect the monitor cable for bent pins. ● If any of the pins are bent, replace the monitor cable. ● If no pins are bent, reconnect the monitor cable to the computer. Images on the screen are too large or too small, or the images are fuzzy Adjust the monitor resolution setting in Windows. ▲ Select the Start button, select the Settings icon , and then select System. Under Display, select the appropriate resolution, and then select Keep changes. NOTE: In addition to the information listed here, refer to the documentation that came with your monitor. Power 27