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HP 279720-B21 HP ProLiant BL p-Class GbE Interconnect Switch User Guide - Page 91

Appendix J: Troubleshooting, Setting Up and Accessing, Configuring, Using a TFTP Server

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J Troubleshooting This section provides information on solutions to problems that may occur during the configuration and operation of a Proliant BL p-Class GbE Interconnect Switch. The following tables provide steps to take before calling your service representative. Following are four tables with basic troubleshooting information: • Setting Up and Accessing-Table J-1 contains general troubleshooting information about setting up and accessing the GbE Interconnect Switch. Topics covered include LEDs, cables, failure of the GbE Interconnect Switch to get IP settings, failure to connect to the GbE Interconnect Switch remotely, and what to do if you forget your administrator user name and password. • Configuring-Table J-2 contains general troubleshooting information about configuring the GbE Interconnect Switch. Topics covered include configuring VLANs, XConnect ports, and SLIP settings. • Using a TFTP Server-Table J-3 contains general troubleshooting information about using a TFTP server to back up GbE Interconnect Switch configuration or to configure multiple GbE Interconnect Switches. • Upgrading Firmware Using the Serial Port-Table J-4 contains general troubleshooting information about upgrading system firmware using the serial console port. For additional troubleshooting information, refer to • Appendix E, Spanning Tree Protocol • Appendix G, Upgrading Firmware by Means of the Serial Port • Appendix H, Port Trunking and Load Balancing in Blade Switches • Appendix I, XML Configuration • The following website: www.compaq.com/support/ HP ProLiant BL p-Class GbE Interconnect Switch User Guide J-1 HP CONFIDENTIAL Codename: DeLorean Part Number: 263680-002 Last Saved On: 2/4/03 11:02 AM

Section	Page
HP ProLiant BL p-Class GbE Interconnect Switch User Guide	1
Notice	2
Contents	3
About This Guide	7
Technician Notes	7
Where to Go for Additional Help	8
Telephone Numbers	8
Chapter 1: Introduction	9
Overview	9
Additional References	9
ProLiant BL p-Class C-GbE Interconnect Kit	10
ProLiant BL p-Class F-GbE Interconnect Kit	11
Features	12
Enterprise Class Performance	12
GbE Interconnect Switch Redundancy	12
Configuration and Management	13
Diagnostic Tools	13
GbE Interconnect Switch Architecture	14
GbE Interconnect Switch with the QuadT Interconnect Module	14
GbE Interconnect Switch with the DualTSX Interconnect Module	15
GbE Interconnect Switches	16
Redundant Crosslinks	16
Redundant Paths to Servers	16
Supported Technologies	17
Layer 2 Switching	17
IEEE 802.1Q Based Virtual Local Area Network	17
Spanning Tree Protocol	18
Simple Network Management Protocol and Remote Monitoring	18
Port Mirroring	18
Port Trunking and Load Balancing	18
Trivial File Transfer Protocol Support	19
Store and Forward Switching Scheme	19
IEEE 802.1p Based Class of Service for Packet Prioritization	19
Internet Group Management Protocol Snooping	19
Dynamic Host Configuration Protocol or Bootstrap Protocol	20
Simple Network Time Protocol	20
User Account Management	20
External Components	20
GbE Interconnect Switch Front Panel	21
QuadT Interconnect Module Panel	24
DualTSX Interconnect Module Panel	26
Chapter 2: Setting Up and Installing the GbE Interconnect Switch	28
Overview	28
Installing the GbE Interconnect Switches and Interconnect Modules	28
Installation Guidelines	28
Installing a New GbE Interconnect Switch for a New Deployment	29
Replacing an Existing GbE Interconnect Switch	30
Upgrading from RJ-45 Patch Panels	30
Planning the GbE Interconnect Switch Configuration	31
Default Settings	31
GbE Interconnect Switch Security	32
Root, User+, and User Access Rights	32
Manually Configuring a GbE Interconnect Switch	32
Configuring Multiple GbE Interconnect Switches	33
Using Scripted CLI Commands through Telnet	33
Using a Configuration File	33
Cabling the GbE Interconnect Switch	33
Powering Up the GbE Interconnect Switch	34
Accessing the GbE Interconnect Switch	35
Logging On and Configuring the GbE Interconnect Switch	36
Supporting Software and Special Considerations	37
Appendix A: Regulatory Compliance Notices—ProLiant p-Class	38
Class A Equipment	38
Modifications	38
Cables	38
Canadian Notice (Avis Canadien)	38
Class A Equipment	38
European Union Notice	39
BSMI Notice	39
Japanese Notice	39
Appendix B: Regulatory Compliance Notices—ProLiant BL p-Class	40
Class A Equipment	40
Modifications	40
Cables	40
Canadian Notice (Avis Canadien)	40
Class A Equipment	40
European Union Notice	41
BSMI Notice	41
Japanese Notice	41
Laser Compliance	42
Appendix C: Technical Specifications	43
Appendix D: Runtime Switching Software Default Settings	46
Switch A and Switch B: General Default Settings	46
Switch A: Port Names, VLANs, STP/ByPass, Trunking Default Settings	50
Switch B: Port Names, VLANs, STP/ByPass, Trunking Default Settings	52
Appendix E: Spanning Tree Protocol	54
Introduction	54
Blocking State	54
Listening State	56
Learning State	57
Forwarding State	59
Disabled State	60
Troubleshooting STP	62
Spanning Tree Protocol Failure	62
Full/Half Duplex Mismatch	63
Unidirectional Link	64
Packet Corruption	65
Resource Errors	65
Identifying a Data Loop	65
Avoiding Trouble	66
Know Where the Root Is Located	66
Know Which Links Are Redundant	66
Minimize the Number of Ports in the Blocking State	66
Appendix F: SNMP/RMON MIBs Support	69
Introduction	69
SNMP Manager Software	69
Standard MIBs	70
Enterprise-Specific MIBs	70
SNMP Traps	71
Appendix G: Upgrading Firmware by Means of the Serial Port	73
Appendix H: Port Trunking and Load Balancing in Blade Switches	80
Introduction	80
Load Balancing: Determining which Link to Send Traffic Across	80
Default Settings for Load Balancing	81
Configuring Load Balancing on Blade Switches	82
Hashing Algorithms for Load Balancing	83
Redundancy: What Happens When One Link in the Port Trunk Fails?	84
802.1Q Tagging/Trunking Supported on Port Trunks	85
Appendix I: XML Configuration	86
Introduction	86
User Account Information	86
Safe Mode	87
GbE Interconnect Switch Replacement Scenario using a \	87
Safe Mode Configuration File Templates	88
Safe Mode Configuration File Template Modification	88
Appendix J: Troubleshooting	91
Appendix K: RJ-45 Pin Specification	100