HP 3-port 12V User Guide - Page 45

Locating HP resources, Getting more information, Contacting support

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4 Locating HP resources Read this chapter to learn about where to find additional HP resources Getting more information For comprehensive information about the product, as well as governmental agency and safety information about the use of the product, access HP Help and Support. ● Select Start, and then select HP Help and Support. ● The HP website (http://www.hp.com) provides product news and software updates. Contacting support If you cannot solve a problem, you might need to contact support. For the fastest possible resolution of your problem, have the following information available when you contact support: NOTE: The serial number and other information for the product can be found on the bottom of the top of the stand under the display head. ● Model name and number for the product ● Serial numbers for the product ● Date the product was purchased ● Conditions under which the problem occurred ● Error messages that have been displayed ● Hardware and software you are using ● The manufacturer and model of components connected to the product To contact support using your HP computer, select Start and then select HP Help and Support. Select Contact support to start a chat session with a support specialist. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Choose from the following types of support: ● Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ● Find HP support worldwide telephone numbers. ● Locate an HP service center. 40 Chapter 4 Locating HP resources

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Locating HP resources
4
Read this chapter to learn about where to find additional HP resources
Getting more information
For comprehensive information about the product, as well as governmental agency and safety
information about the use of the product, access HP Help and Support.
●
Select
Start
, and then select
HP Help and Support
.
●
The HP website (
) provides product news and software updates.
Contacting support
If you cannot solve a problem, you might need to contact support.
For the fastest possible resolution of your problem, have the following information available when you
contact support:
NOTE:
The serial number and other information for the product can be found on the bottom of the top
of the stand under the display head.
●
Model name and number for the product
●
Serial numbers for the product
●
Date the product was purchased
●
Conditions under which the problem occurred
●
Error messages that have been displayed
●
Hardware and software you are using
●
The manufacturer and model of components connected to the product
To contact support using your HP computer, select
Start
and then select
HP Help and Support
. Select
Contact support
to start a chat session with a support specialist.
For U.S. support, go to
. For worldwide support, go to
.
Choose from the following types of support:
●
Chat online with an HP technician.
NOTE:
When chat is not available in a particular language, it is available in English.
●
Find HP support worldwide telephone numbers.
●
Locate an HP service center.
40
Chapter 4
Locating HP resources