HP 300-1020 Limited Warranty and Support Guide - Refurbished
HP 300-1020 - TouchSmart - Desktop PC Manual
UPC - 884962290293
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HP 300-1020 manual content summary:
- HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 1
Refurbished Limited Warranty, Support, and System Recovery Guide • Warranty, EULA • Support information • System recovery • Safety warnings - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 2
Before contacting the HP Customer Care Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 3
Table of Contents Hardware Limited Warranty ...4 END-USER LICENSE AGREEMENT...8 Support Information ...11 Repairing Software Problems ...13 Operating Specifications ...19 Regulatory and Safety Information...19 iii - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 4
HP Global Limited Warranty program, products purchased in one country/region may be transferred to another country/region, where HP or its authorized service providers offer warranty service purchase or lease from HP or from the date HP completes installation. Your dated sales or delivery receipt, - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 5
HP is not responsible for damage that occurs as a result of your failure to follow the instructions intended for the HP SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE THE IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE OF HP- - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 6
replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time. After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 7
. • Setting up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 8
problem, you can receive support by doing the following: Locate your nearest HP Support location via the Web at: http://www.hp.com/support Contact your authorized HP dealer or authorized service and was originally licensed for use on more than one computer, you may install and use the Software - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 9
or condition of this EULA. 8. CONSENT TO USE OF DATA. You agree that HP and its affiliates may collect and use technical information you provide in relation to support services related to the Software Product. HP agrees not to use this information in a form that personally identifies you except to - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 10
, proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Rev. 10/03 10 - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 11
the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP Customer - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 12
out-of-warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer do not identify or help solve your problem. • You either do not have Internet - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 13
a hard disk drive, a mouse, or a keyboard. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Windows Vista start button, right-click Computer, and then select Properties. 2 Under Tasks, click - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 14
instructions. For more information about software restore points: 1 Click the Windows Vista start button, and then click Help and Support. 2 Type system restore into the Search box, and then click Search. Software Program and Hardware Driver the Windows Vista start button, All Programs, PC Help - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 15
www.hp.com/support and visit the Software & Driver downloads page for your computer model. Starting system recovery from the hard disk drive Choose one of the following procedures to reinstall the software from the recovery image on your hard disk drive: • Starting system recovery from the Windows - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 16
12 Complete the registration process, and wait until you see the desktop. 13 Turn off the computer, reconnect all peripheral devices, discs, and then click Next. 8 In the Welcome to the Recovery Manager window, click the Advanced Options button. 9 Choose Recover your computer to its original - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 17
not finish installing until you restart.) 4 Use HP Update to get critical updates from HP: • Click the Windows Vista start button, All Programs, the HP folder, and then click HP Update. • Follow the onscreen instruction to download driver and software updates. 5 Turn off your computer, reconnect - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 18
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier's Name: Supplier's Address: Hewlett-Packard Company Hewlett-Packard Company 10955 Tantau Ave Cupertino, CA 95014 declares, that the product(s) Product: Personal computer Model Number(s): IQ500, IQ600, IQ800, dx9000, - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 19
battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California. Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 20
should only be done with caution. • If one HP product number includes a computer along with a headset in accordance with the instructions, may cause harmful tests were conducted with supported peripheral devices and shielded of users requiring service to report the problem to the manufacturer, - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 21
and with cable and satellite TV services, gaming consoles, VCRs, DVD boxes. ENERGY STAR compliance HP computers marked with the One way that products achieve this goal is by using the Microsoft® Windows STAR qualified monitor, this feature also supports similar power management features of the monitor - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 22
by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Laser Safety Statement Class 1 LED Product The CD and DVD performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 23
with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) - HP 300-1020 | Limited Warranty and Support Guide - Refurbished - Page 24
Copyright © 2008-2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Printed in xxxxx
Refurbished
Limited Warranty, Support,
and System Recovery Guide
•
Warranty, EULA
•
Support information
•
System recovery
•
Safety warnings