Performance problems
.......................................................................................................
339
Fax problems
.......................................................................................................................................
341
Problems receiving faxes
....................................................................................................
341
Problems sending faxes
.....................................................................................................
343
Voice-call problems
.............................................................................................................
345
Media-handling problems
...................................................................................................
345
Performance problems
.......................................................................................................
346
Copy problems
.....................................................................................................................................
347
Preventing problems
...........................................................................................................
347
Image problems
..................................................................................................................
347
Media-handling problems
...................................................................................................
348
Performance problems
.......................................................................................................
350
Scan problems
.....................................................................................................................................
351
Solving scanned-image problems
......................................................................................
351
Scan-quality problems
........................................................................................................
353
Preventing problems
..........................................................................................
353
Solving scan-quality problems
...........................................................................
353
Network problems
................................................................................................................................
354
Verifying that the all-in-one is on and online
.......................................................................
354
Resolving communication problems with the network
........................................................
354
Control-panel display problems
...........................................................................................................
356
Stapler problems (HP LaserJet 3392 all-in-one)
.................................................................................
356
Troubleshooting PostScript (PS) errors
...............................................................................................
357
Troubleshooting common Macintosh problems
..................................................................................
358
Problems with Mac OS X V10.3 and Mac OS X V10.4
......................................................
358
Troubleshooting tools
..........................................................................................................................
359
All-in-one pages and reports
...............................................................................................
359
Demo page
.........................................................................................................
359
Configuration page
.............................................................................................
359
Supplies Status page (HP LaserJet 3390/3392 all-in-one)
................................
359
Fax reports
..........................................................................................................................
360
Fax activity log
...................................................................................................
361
Fax call report
....................................................................................................
361
Phone book report
..............................................................................................
361
Billing-code report
..............................................................................................
362
HP ToolboxFX
.....................................................................................................................
362
To view HP ToolboxFX
......................................................................................
362
Troubleshooting tab
...........................................................................................
362
Service menu
......................................................................................................................
363
Restoring the factory-set defaults
......................................................................
363
Cleaning the paper path
.....................................................................................
363
T.30 protocol trace
.............................................................................................
364
Archive print
.......................................................................................................
364
Appendix A
Accessories and ordering information
Supplies
...............................................................................................................................................
366
Memory (HP LaserJet 3390/3392 all-in-one)
......................................................................................
366
Cable and interface accessories
.........................................................................................................
366
Paper-handling accessories (HP LaserJet 3390 all-in-one)
................................................................
366
User-replaceable parts
........................................................................................................................
367
xiv
ENWW