HP 418800-B21 HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 41

Support and other resources, Contacting HP, Before you contact HP, HP contact information

Page 41 highlights

7 Support and other resources Contacting HP Before you contact HP Be sure to have the following information available before you call or contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) website: nl http://welcome.hp.com/country/us/en/wwcontact.html. For HP technical support: • In the United States, for contact options see the Contact HP United States website: nl http://welcome.hp.com/country/us/en/contact_us.html. To contact HP by phone: • Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls might be recorded or monitored. • If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform- ation about Care Packs, see the HP website: nl http://www.hp.com/hps. • In other locations, see the Contact HP worldwide (in English) website: nl http:// welcome.hp.com/country/us/en/wwcontact.html. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: nl http://www.hp.com/go/e-updates. After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. 70 Modular Smart Array User Guide 41

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60

7 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call or contact HP:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
See the Contact HP worldwide (in English) website:
nl
h
t
tp://w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/w
wco
n
t
ac
t
.h
tml
.
For HP technical support:
In the United States, for contact options see the Contact HP United States website:
nl
h
t
tp://w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/co
n
t
ac
t_u
s
.h
tml
. To contact HP by phone:
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls might be recorded or monitored.
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform-
ation about Care Packs, see the HP website:
nl
h
t
tp://w
w
w
.hp
.co
m/hp
s
.
In other locations, see the Contact HP worldwide (in English) website:
nl
h
t
tp://
w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/w
wco
n
t
ac
t
.h
tml
.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
nl
h
t
tp://w
w
w
.hp
.co
m/go/e
-u
pdat
e
s
.
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
70 Modular Smart Array User Guide
41