HP 4510s HP ProtectTools - Windows Vista and Windows XP - Page 93
The Backup Archive, Scheduled Task - notebook
UPC - 884962592144
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Short description Details Solution Automatic backup does not work with the mapped drive. When an administrator sets up Automatic Backup in Embedded Security, it creates an entry in Windows > Tasks > Scheduled Task. This Windows Scheduled Task is set to use NT AUTHORITY\SYSTEM for rights to execute the backup. This works properly to any local drive. The workaround is to change the NT AUTHORITY \SYSTEM to (computer name)\(admin name). This is the default setting if the Scheduled Task is created manually. HP is working to provide future product releases with default settings that include computer name\admin name. When the administrator instead configures the Automatic Backup to save to a mapped drive, the process fails because the NT AUTHORITY\SYSTEM does not have the rights to use the mapped drive. If the Automatic Backup is scheduled to occur upon logon, Embedded Security TNA Icon displays the following message: The Backup Archive location is currently not accessible. Click here if you want to backup to a temporary archive until the Backup Archive is accessible again. If the Automatic Backup is scheduled for a specific time, however, the backup fails without displaying notice of the failure. Embedded Security cannot be temporarily disabled in the Embedded Security GUI. The current 4.0 software was designed for HP Notebook 1.1B implementations, as well as supporting HP Desktop 1.2 implementations. HP will address this issue in future releases. This option to disable is still supported in the software interface for TPM 1.1 platforms. Embedded Security for HP ProtectTools (select models only) 87