Control-panel troubleshooting
.............................................................................................................
367
Printing a menu map
..........................................................................................................
367
Information menu
...............................................................................................................
369
Paper handling menu
.........................................................................................................
370
Configure device menu
......................................................................................................
371
Printing menu
....................................................................................................
371
Print quality menu
.............................................................................................
374
System setup menu
..........................................................................................
376
I/O menu
............................................................................................................
380
Resets menu
.....................................................................................................
381
Diagnostics menu
..............................................................................................................
382
Service menu
.....................................................................................................................
383
Tools for troubleshooting
.....................................................................................................................
385
Embedded Web server (HP Color LaserJet 4600 and 4650 models only)
.......................
385
To open the embedded Web server
...................................................................................
385
Information tab
...................................................................................................
386
Settings tab
........................................................................................................
386
Networking tab
..................................................................................................
387
Other links
..........................................................................................................
387
Printer Status and Alerts software
.....................................................................................
387
To specify which status messages appear
........................................................
388
To view status messages and information
.........................................................
388
Printer information pages
....................................................................................................
388
Menu map
.........................................................................................................
388
Configuration page
............................................................................................
389
Supplies status page
.........................................................................................
392
Usage page
.......................................................................................................
394
Demo page
.........................................................................................................
395
File directory page
.............................................................................................
396
PCL font list page
...............................................................................................
396
PS font list page
.................................................................................................
398
RGB samples page (HP Color LaserJet 4610n and 4650 models)
...................
398
CMYK samples page (HP Color LaserJet 4610n and 4650 only)
.....................
399
Diagnostics
.........................................................................................................................................
400
LED diagnostics
.................................................................................................................
400
Engine diagnostics
.............................................................................................................
401
Diagnostics mode
...............................................................................................
401
Diagnostics that put the engine into the special diagnostics mode
...................
401
Diagnostic tests
..................................................................................................
402
Individual diagnostic tests
...................................................................................................
403
Print the event log page
....................................................................................
403
View the event log on the control-panel display
...............................................
403
Print the PQ troubleshooting pages
..................................................................
403
Disable cartridge check (special mode test)
......................................................
404
Paper path sensor test (HP Color LaserJet 4610n and 4650 models)
..............
404
Paper-path test
..................................................................................................
405
Sensor Test (special mode test)
.......................................................................
405
Manual sensor test (special mode test; HP Color LaserJet 4610n and 4650
models)
...............................................................................................................
408
Component test (special mode test)
..................................................................
413
xii
ENWW