HP 5510 HP Officejet 5500 series All-in-One - (English) Reference Guide
HP 5510 - Officejet All-in-One Color Inkjet Manual
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- HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 1
hp officejet 5500 series all-in-one reference guide - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 2
- HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 3
hp officejet 5500 series all-in-one - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 4
. Portions Copyright © 1989-2003 Palomar Software Inc. The HP Officejet 5500 Series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com Copyright © 1999-2003 Apple Computer, Inc. Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 5
hp officejet overview 1 the hp officejet 5500 series at a glance 1 front panel overview 2 menu overview 4 use the hp director software to do more with your hp officejet 4 2 load originals and load paper 9 load originals 9 load paper 12 load envelopes 14 load 4 by 6 inch (10 42 print reports - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 6
print cartridges 57 8 maintain your hp officejet 59 clean the glass 59 clean the lid backing 60 clean the exterior 60 work with print cartridges 60 restore factory defaults 69 set the scroll speed 69 set the prompt delay time 70 self-maintenance sounds 70 9 hp officejet 5500 series support - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 7
use hp instant share in five easy steps (Windows 107 send a photo or image using your hp officejet (Macintosh 109 why should I register with hp instant share (Windows 110 14 troubleshooting information 111 installation troubleshooting 111 operational troubleshooting 124 reference guide vii - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 8
contents viii hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 9
button that appears on some error messages and in the Troubleshooting chapter of the Reference Guide. For Macintosh users: Open the Apple Help Viewer, click hp photo and imaging troubleshooting, then click hp officejet 5500 series. Internet help and technical support If you have Internet access - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 10
x hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 11
troubleshooting tips, product specific help, and enhanced copy, fax, and scan functionality. For more information on the use of the HP Director, see use the hp director software to do more with your hp officejet on page 4. This section contains the following topics: • the hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 12
hp officejet overview chapter 1 feature 5 6 7 8 9 10 11 12 purpose Print-carriage access door Input tray Output tray Front panel display Cleanout door USB port Power connection Telephone jacks front panel overview 1 23 4 5 6 7 8 9 10 11 16 15 14 13 12 feature 1 2 3 purpose One-Touch Speed - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 13
hp officejet overview hp officejet overview feature 4 5 6 7 8 9 10 11 12 13 14 15 16 purpose Setup: access the menu system for reports, speed dial setup, to scroll through the Copy menu settings. Front panel Display: view menus, prompts, status messages, and error messages. reference guide 3 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 14
1 Do one of the following: - Double-click the HP Director icon on the desktop. - In the Windows taskbar, click Start, point to Programs or All Programs (XP), point to HP, then select HP Director. 2 In the Select Device box, click to see a list of installed HP devices. 4 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 15
Control Panel in Windows to completely uninstall the HP Director software, and then reinstall the HP Director. 1 2 3 4 13 5 6 7 8 9 10 11 12 reference guide feature 1 2 3 4 5 6 7 purpose Status: use this feature to display the current status of your HP Officejet. Settings: use this - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 16
Officejet installed, two HP Director icons are present in the Dock, one for each device. However, if you installed two of the same kind of device (for example, two HP Officejet devices) only one HP Director icon appears in the Dock to represent all devices of that kind. 6 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 17
help with your HP Officejet. 9 Settings: use this feature to change device settings. open the hp photo and imaging director using Macintosh OS 9 In Macintosh OS 9, the HP Photo and Imaging Director (HP Director) is launched automatically during the HP Photo and Imaging software installation, and - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 18
the fax dialog box so you can enter the appropriate information and then send your fax. 6 HP Gallery: use this feature to display the HP Photo and Imaging Gallery to view and edit images. 7 Settings: use this pull-down list to provide access to device settings. 8 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 19
load originals & paper load originals and load paper 2 The HP Officejet 5500 Series allows you to load different types and sizes of paper in your HP Officejet, including letter, photo paper, and envelopes. You can also change settings for paper types and paper sizes to get the highest quality - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 20
the left. Top of page 2 Slide the right and left paper guides inward until they stop at the edges of the paper. 3 Press appears on the front panel display. Once the setting you want to change appears, if necessary, press to move to a specific value (such HP Officejet. 10 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 21
diagram on the left front corner of your HP Officejet for further assistance on loading an original on . Once the setting you want to change appears, if necessary, press to move clean. For more information, see clean the glass on page 59, and clean the lid backing on page 60. reference guide 11 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 22
4 by 6 inch (10 by 15 cm) borderless copy each time you change paper types or guide to its outermost position. 3 Tap the stack of paper on a flat surface to align the edges of the paper, and then check to make sure all of the paper in the stack is the same size and type. 12 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 23
of the page first. 5 Lower the output tray and slide the paper-width guide in until it stops at the edge of the paper. Make sure that the tray and fits under the tab of the paper-width guide. 6 Fold out the output tray extender to catch completed print, scan, or fax jobs. Tip: For best results - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 24
flap up and to the left. Slide the envelope forward until it stops. 3 Lower the output tray and slide the paper-width guide against the envelopes (do not bend the envelopes with the paper-width guide). Make sure the envelopes fit under the tab of the paper-width guide. 14 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 25
by 6 inch (10 by 15 cm) photo paper into your HP Officejet. Note: For the best results, use a recommended type of 4 by 6 inch (10 by 15 cm) photo paper. For more information, see recommended papers on page 16. In addition, for best results, set the paper type and paper size before printing. For more - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 26
not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP Papers, go to our website at: www.hp.com/support load other paper in the input tray, print side down. Do not insert labels one sheet at a time. 16 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 27
the Copy option on your HP Officejet. Select the Paper Type setting that matches the paper or transparency film you are using. Note: When printing from your computer, set the paper-type properties in the Print dialog box of the software program from which you are printing. 1 Press the Copy button - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 28
media flat in a resealable bag. • Remove printed papers from the output tray frequently. • Ensure guides do not bend the media. • Do not force media too far forward in the input tray. • Use paper types that are recommended for your HP Officejet. load originals & paper 18 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 29
4 by 6 inch (10 by 15 cm) borderless HP Officejet front panel only. For information on performing copy tasks from the HP Director, see the onscreen hp photo & imaging help that came with your software. This section contains the following topics: • increase copy speed or quality on page 20 • change - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 30
be of lower quality. Using Fast reduces the frequency of replacing your print cartridges, because it uses less ink. • Best produces the highest quality for all paper and eliminates the the document goes in first. 2 Make any changes to the options in the Copy menu. copy 20 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 31
original. The settings you specify here are only saved on the HP Officejet itself. They do not adjust the settings in the software. If you use the HP Director software to control the settings on copies you make, you should set feeder so that the top of the document goes in first. reference guide 21 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 32
by 6 inch (10 by 15 cm) borderless copy of a photo For the best quality when copying a photo, load photo paper in the input tray, and change your copy settings inch (10 by 15 cm) tabbed photo paper print side down in the input tray, with the tab facing out towards you. 22 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 33
might find it easier to copy a photo by using the HP Director software that you installed with your HP Officejet. Using the HP Director, you can easily make 4 by 6 inch (10 by 15 cm) borderless copies of your photo, enlarge of Copies appears in the top line of the display. reference guide 23 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 34
changes by increments of 5 to make it easier to set a large number of copies. 4 Press Start Black or Start Color. If you are copying a stack of originals in the automatic document feeder, the HP Officejet inch (10 by 15 cm) photo. Tip: Make sure that the glass is clean and the hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 35
Defaults Copy Paper Size* Legal Letter A4 4 x 6 inch *The paper sizes available vary by country/region. 4 Press until Letter or A4 appears, as appropriate. reference guide 25 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 36
order to fit your original within the printable area of the full-size page without changing the proportions of the original, the HP Officejet might leave an uneven amount of white space around the edges of the paper. copy Custom 100% Full Page 91% Legal > Ltr 72% copy 26 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 37
features 3 Press until Legal > Ltr 72% appears. 4 Press Start Black or Start Color. The HP Officejet reduces the size of your original to fit within the printable area of the letter paper, as shown is the default option. Use Text enhancement to sharpen edges of black text. reference guide 27 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 38
splotchy (not smooth) • Thin, colored objects or lines contain black sections • Horizontal grainy or white bands appear in light- to medium-gray areas copy 28 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 39
Defaults Enhancements Text Photo Mixed None 3 Press until Photo appears. 4 Press Start Color. stop copying ! To stop copying, press Cancel on the front panel. The HP Officejet immediately stops printing and releases the paper. copy reference guide 29 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 40
chapter 3 copy 30 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 41
HP Officejet software must also be installed and running on your computer prior to scanning. To verify that the HP Officejet software is running on a Windows PC, look for the hp officejet 5500 series up to scan to. The default destination is whichever one you selected the last time you used this menu - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 42
in another application, send it via e-mail, save it to a file, or print it. For more information about using the HP Gallery, see the onscreen hp photo & imaging help that came with your software. stop scanning ! To stop scanning, press Cancel on the front panel. scan 32 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 43
in memory on page 52 • stop faxing on page 52 To get the most out of your HP Officejet, you should explore the HP Photo & Imaging Director (HP Director) software that comes with your device. Using the HP software, you can do these tasks and more that are not available through the front panel of your - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 44
Reports Setup Automatic Reports Setup Every Error Send Error Receive Error Every Fax Send Only Off 3 Press until Send Only appears in the second line of the display, and then press OK. For more information on printing reports, see print reports on page 42. fax 34 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 45
help that came with your software. send a color original or photo fax You can fax a color original or photo from your HP Officejet. When sending a color fax, if your HP Officejet determines that the recipient's fax machine only supports black-and-white faxes, the HP Officejet will send the fax in - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 46
be made. 1 Load your originals in the automatic document feeder. 2 Press Fax. Enter Fax Number appears in the top line of the display. fax 36 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 47
fax or one that is currently in progress. ! When the scheduled time is displayed, press Cancel. send a fax from memory Your HP Officejet can scan are scanned into memory and sent. send a fax using monitor or manual dialing Monitor dialing allows you to dial a number as you would dial guide 37 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 48
: Sending faxes manually is only supported when using the automatic document feeder. 2 Dial the fax number by using the telephone that is connected to your HP Officejet. Note: You must dial the fax number using the connected telephone and not from the front panel of the HP Officejet. 3 Do one of the - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 49
as answering machines and voice mail, see fax setup on page 91. set up the hp officejet to receive faxes automatically or manually Your HP Officejet is set by default to automatically print received faxes. You have the option of receiving faxes manually or automatically. reference guide 39 fax - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 50
or manually on page 39. For information on setting the number of Rings to Answer, see set the number of rings before answering on page 39. 3 When your HP Officejet rings, pick up the handset of a telephone that is connected to it, or is on the same telephone line. fax 40 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 51
of the HP Officejet but is on the same telephone line, press 1 2 3 on your phone. - If you are currently on the telephone with the sender, instruct them to header prints your name and fax number on the top of every fax you send. We recommend that you use the Fax Setup Wizard during the HP software - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 52
. By default, your HP Officejet is set to print a report only if there is a problem with sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the front panel display after each transaction. fax 42 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 53
manually on page 43 use the fax features generate reports automatically This setting lets you configure your HP Officejet so that it automatically prints error and confirmation reports. Note: If you need printed confirmation each time your faxes are successfully sent, follow these instructions - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 54
Test Report: prints a report to assist you in diagnosing print and alignment problems. For more information, see print a self-test report on page 61. - Automatic Reports Setup: prints automatic reports 1. This selects Speed Dial Setup and then selects Speed Dial. fax 44 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 55
Delete Speed Dial 3: Print Speed Dial List use change resolution • change contrast change resolution Resolution affects the transmission speed and quality of faxed documents. The HP Officejet only sends faxes at the highest resolution supported by the receiving fax machine. fax reference guide - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 56
fax. 6 Press Start Black or Start Color. change contrast Use this setting to change the contrast of a fax to be darker or the display. 3 Enter the fax number by using the keypad, press a one-touch speed-dial button, or press Speed Dial until the appropriate speed-dial hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 57
HP Officejet redials a busy number automatically. When you make changes error correction mode on page 49 • set automatic reduction for incoming faxes on page 49 • adjust the volume on page 49 • change the fax number by using the keypad, press a one-touch speed-dial button, or press Speed Dial until - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 58
HP Officejet will not print change the number you are forwarding to or the start and stop times you entered. You might want to cancel your fax forwarding setup altogether. Follow the steps below to edit or turn off fax forwarding. 1 Press Setup. 2 Press 3, then press 8. 48 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 59
determines what your HP Officejet does if it receives a fax that is too large for the default paper size. With this setting on (the default), the image is reduced so that it fits on one page, if possible. With this feature off, information that doesn't fit on the first page is printed on a second - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 60
change the answer ring pattern (distinctive ringing) Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line. When you subscribe to this service new date and time settings appear on the front panel. fax 50 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 61
Officejet will not receive any more fax calls until the unprinted faxes are printed. To delete all faxes in memory, including the unprinted faxes, turn off your HP Officejet. 1 Press Setup. 2 Press 4, then press 6. This selects Advanced Fax Setup and then Backup Fax Reception. fax reference guide - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 62
set backup fax reception on page 51. 1 Press Setup. 2 Press 5, then press 4. This selects Tools and then selects Reprint Faxes in Memory. The faxes are printed from memory. stop faxing ! To stop a fax you are sending or receiving, press Cancel. fax 52 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 63
the settings manually when you change print quality, print on specific types of paper or film, or use special features. This section contains the following topics: • print from a software application on page 53 • set print options on page 54 • stop a print job on page 55 The HP Officejet can perform - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 64
Setup. Make sure that the selected printer is the HP Officejet. 2 Click Properties, Options, Printer Setup, or Printer (the option names are different depending on your software application). 3 Make changes to the settings, and click OK. 4 Click OK to print the job. 54 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 65
PDF® (portable document format) file. The HP Officejet does not support PostScript printing. ! Select the Save as File check box change the contrast and sharpness of your digital photos and to adjust the amount of ink you want to use in your prints. summary panel Use the Summary panel in the Print - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 66
chapter 6 print 56 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 67
your HP Officejet. Use this information to determine which print cartridge to order. print cartridges HP black inkjet print cartridge HP tri-color inkjet print cartridge hp reorder number #56, 19 ml black print cartridge #57, 17 ml color print cartridge Get more information about print cartridges - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 68
chapter 7 order supplies 58 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 69
your copies and scans remain clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP Officejet in top working condition. Perform these simple maintenance procedures as necessary. This section contains the - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 70
ink levels on page 61 • print a self-test report on page 61 • handle the print cartridges on page 62 • replace the print cartridges on page 63 • align the print cartridges on page 65 • clean the print cartridges on page 67 • clean the print cartridge contacts on page 68 60 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 71
choose Maintain Printer. 2 If the Select Printer dialog box opens, select your HP Officejet, and then click Utilities. 3 From the list, select Ink Level. The estimated ink levels appear for the print cartridges. print a self-test report If you are experiencing problems with printing, print a Self - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 72
Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridge. Ink nozzles under tape Copper contacts Plastic tape with pink pull tab (must be removed) Do not touch the copper contacts or the ink nozzles 62 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 73
door The print carriage moves into view. 2 After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of its slot. maintain your hp officejet Note: It is normal to see ink buildup in the print cartridge slots. reference guide 63 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 74
the print carriage. Press firmly until the print cartridge snaps into place. Caution! Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Note: You must install both print cartridges in order for your HP Officejet to work. 64 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 75
OK. The HP Officejet prints an alignment page. 2 Otherwise, you can align the print cartridges manually from the front panel. Press Setup. 3 Press 5, then press 2. This selects Tools and then selects Align Print Cartridge. Tools 1: Clean Print Cartridge 2: Align Print Cartridge 3: Restore Factory - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 76
, use the hp director software to do more with your hp officejet on page 4. 2 For Windows users, do the following: a. Choose Settings, choose Print Settings, and then choose Printer Toolbox. b. Click the Device Services tab. c. Click Align the Print Cartridges. The HP Officejet prints an alignment - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 77
page is facing the left side of the HP Officejet. Top of alignment page maintain your hp officejet 5 Press OK. When "Alignment Complete" appears on the front panel display, alignment is complete. Recycle or discard the alignment page. clean the print cartridges Use this feature when the Self-Test - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 78
sides. 7 Clean only the contacts. Do not clean the nozzles. Nozzles - do not clean Contacts 8 Place the print cartridge back into the carriage. 9 Repeat if necessary for the other print cartridge. 10 Close the print-carriage access door and plug in the HP Officejet. 68 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 79
any changes you made to scan settings and the language and country/region settings. You can perform this process from the front panel only. 1 Press Setup. 2 Press 5, then press 3. This selects Tools and then selects Restore Factory Defaults. Tools 1: Clean Print Cartridge 2: Align Print Cartridge - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 80
-maintenance sounds During the life of your product you might hear various mechanical sounds. This is a normal part of your device's self-maintenance. maintain your hp officejet 70 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 81
hp officejet 5500 series support 9 Hewlett-Packard provides Internet and phone support for your HP Officejet. This section contains the following topics: • get support and other information from the Internet on page 71 • hp customer support on page 71 • prepare your hp officejet for shipment on page - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 82
country/region Luxembourg (French) Luxembourg (German) hp technical support 900 40 006 900 40 007 Malaysia 1-800-805405 Mexico Mexico (Mexico City) Morocco1 Netherlands (0.10 Euro/ min.) 01-800-472-6684 5258-9922 +212 224 047 47 0900 2020 165 hp officejet support 72 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 83
hp officejet 5500 series support country/region hp technical support country/region hp technical support 180 South Africa, Outside min.) Republic +27-11 258 9301 Greece +30 10 6073 603 Spain +34 902 010 059 Hong Kong Guatemala +85 (2) 3002 8555 hp officejet support reference guide 73 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 84
the HP Officejet, unless instructed to by the HP customer support call agent. 5 Close the print-carriage access door and wait a few minutes for the print carriage to move back to its home position (on the left side). 6 Turn off the HP Officejet. hp officejet support 74 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 85
HP Officejet software, a copy of the printed Reference Guide, a Setup Poster, or other customer-replaceable parts, do one of the following: • In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836). • Outside of this country/region, go to this website: www.hp.com/support hp officejet support - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 86
chapter 9 hp officejet support 76 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 87
hp officejet for service on page 78 • hewlett-packard limited global warranty statement on page 78 duration of limited warranty Duration of Limited Warranty (hardware and labor): 1 Year Duration of Limited Warranty (CD media): 90 Days Duration of Limited Warranty (print cartridges): Until the HP ink - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 88
on page 79 • local law on page 79 extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP Officejet 5500 Series product ("Product"), including related software, accessories, media, and supplies, shall be free from defects in material and - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 89
FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH CUSTOMERS. warranty information reference guide 79 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 90
chapter 10 warranty information 80 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 91
HP Officejet page 82 • print margin specifications on page 10 5 Transparency film N/A 20 10 Labels N/A 20 10 4 by 6 inch (10 by 15 145 lb. cm) Photo Paper (236 gsm) 20 10 1 Maximum capacity. 2 Output tray capacity is affected by the type of paper and the amount of ink you are using. HP - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 92
A4: 210 by 297 mm U.S. #10: 4.125 by 9.5 inches (105 297 mm print margin specifications Officejet compatible; however, the total writing area is compatible. The writing area is offset from center by 0.21 inches (5.4 mm), which causes asymmetric top and bottom margins. 82 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 93
CCITT/ITU Group 3 fax with Error Correction Mode • 33.6 Kbps Integrated OCR software automatically converts (19200 ppi) • Bit depth: 36 bits color; 12 bits grayscale • Maximum scan size cm) 17.8 inches (45.3 cm) depth weight (without print cartridges) 11.2 inches (28.6 cm) 12 lbs (5.5 kg) - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 94
STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following website: www.energystar.gov 84 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 95
hp inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges marketing name (HP Officejet 5500 Series) or product number (Q3434A). reference guide 85 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 96
Too many devices on one line may result in Your telephone company may make changes in its facilities, equipment, service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual described in the software. FCC statement hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 97
instructions by one or Hewlett-Packard Company, San Diego, (858) 655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 98
Contact the vendor or Hewlett-Packard Company if additional product support is necessary. This equipment disconnect dialing. In the unlikely event of problems with loop disconnect dialing, it is recommended with the HP Officejet 5500 Series into the wall socket (TAE 6) code N. This HP fax product - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 99
nach DIN 45635 T. 19 declaration of conformity (European Union) The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, manufacturer's name and address, and applicable specifications recognized in the European community. notice - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 100
to ISO/IEC Guide 22 and EN 45014 Manufacturer's name and address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory model number: SDGOB-0302 Declares that the product: Product name: HP Officejet 5500 Series (Q3434A) Model number(s): 5510 (Q3435A - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 101
you will learn how to set up your HP Officejet so that faxing works successfully with any equipment and services you might already have on the same telephone line as your HP Officejet. This section contains the following topics: • how to tell if the instructions in this chapter apply to you on page - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 102
, and triple rings. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you-and your HP Officejet-to tell the difference between voice and fax calls when the phone rings. 92 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 103
answers to the previous questions, and then see faxing from a DSL line on page 106 for instructions on how to connect the DSL filter. Caution! If you have a DSL line and you do not connect a DSL filter, you will not be able to send and receive faxes with your HP Officejet. reference guide 93 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 104
equipment and services listed in this table (You answered "Yes" to question 6 and any others.) Connect any other equipment as described in the setup case you selected from this table, and then connect a DSL filter as described in faxing from a DSL line on page 106. 94 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 105
as described in this section. Use the phone cord supplied in the box with your HP Officejet Telephone wall jack Back view of the HP Officejet 1 Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall jack, then connect the other end to the port labeled - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 106
service through your phone company that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, connect your HP Officejet change this setting, see change the answer ring pattern (distinctive ringing) on page 50. Note: Your HP Officejet hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 107
port. Now you need to decide how you want to answer fax calls: automatically or manually. how to answer fax calls automatically The HP Officejet is factory-set to answer all calls automatically after 5 rings, so you do not need to change any settings if you want to automatically receive faxes. Your - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 108
your HP Officejet cannot receive faxes. Before you can answer fax calls manually, you must change the HP Officejet, you probably will not be able to fax successfully. This special 2-wire cord is different from the more common 4-wire phone cords you might already have in 98 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 109
do not turn off the auto fax receive setting in your PC modem software, your HP Officejet will not be able to receive faxes. 5 (Optional) Change the Rings to Answer setting to 1 ring or 2 rings. For information about how to change this setting, see set the number of rings before answering on page 39 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 110
software, your HP Officejet will not be able to receive faxes. Now you need to decide how you want to answer fax calls: automatically or manually. how to answer fax calls automatically The HP Officejet is factory-set to answer all calls automatically after 5 rings, so you do not need to change - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 111
to receive faxes with your HP Officejet. 3 Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall 4 or fewer rings. 6 Change the Rings to Answer setting on your HP Officejet to 6 rings. For information about how to change this setting, see set the - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 112
the "out" port on the back of your PC modem. This allows a direct connection between the HP Officejet and your answering machine, even though the PC modem is connected first in line. Caution! If you will probably not be able to receive faxes with your HP Officejet. 102 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 113
receive setting in your PC modem software, your HP Officejet will not be able to receive faxes. 7 Set your answering machine to answer after 4 or fewer rings. 8 Change the Rings to Answer setting on your HP Officejet to 6 rings. For information about how to change this setting, see set the number - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 114
voice mail service, so you must be available to respond in person (manually) to incoming fax calls. If you want to receive faxes automatically instead, contact your phone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. 104 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 115
! If you do not turn off the auto fax receive setting in your modem software, your HP Officejet will not be able to receive faxes. 6 Change the Auto Answer setting to Off using the instructions in set up the hp officejet to receive faxes automatically or manually on page 39. reference guide 105 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 116
manually on page 40. faxing from a DSL line If you have a digital subscriber line (DSL) service through your phone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP Officejet to the telephone wall jack. 106 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 117
Windows) HP Instant Share is easy to use with your HP Officejet 5500 Series (HP Officejet)-simply: 1 Scan an image using your HP Officejet and send it to the HP Photo & Imaging Gallery (HP Gallery) software. Note: The HP Gallery is a part of the HP Director software that comes with your HP Officejet - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 118
of Use screen appears. 7 Select your country/region from the drop-down list. 8 Read the Terms of Service, select the I agree check box, and click Next. The Select an HP Instant Share Service screen appears. 9 Select HP Instant Share E-mail: send photos through e-mail. 108 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 119
image is uploaded to the HP Instant Share services site. Once the image HP Officejet sends the scan to the HP Photo and Imaging Gallery, which automatically opens and displays the image. 5 Select the image. If you choose to edit the image, perform the edit before selecting the image. reference guide - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 120
that came with your software. 3 Click E-mail. The e-mail program on your Macintosh opens. You can now send the images as an e-mail attachment by following the prompts on your Macintosh. why should I register with hp instant share (Windows)? With the HP Officejet 5500 Series, HP Instant Share user - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 121
information 14 This section contains troubleshooting information for the HP Officejet 5500 Series (HP Officejet). Specific information is provided for installation and configuration topics. References to our online troubleshooting help are provided for operational topics. This section - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 122
installation troubleshooting Use this section to solve any problems you might encounter while installing the HP Officejet software. problem possible cause and solution When I insert the CD- If nothing appears on your computer screen after you insert the ROM into my HP Officejet 5500 Series CD - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 123
troubleshooting problem A red X appears on the USB connect prompt possible cause and solution troubleshooting information If a red X appears on the USB connect prompt, follow these steps: 1 Verify that the front panel cover is firmly attached, then unplug the HP Officejet and plug it in again. 2 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 124
utility provided in the HP Officejet program group. to uninstall from a Windows computer 1 Disconnect your HP Officejet from your computer. 2 On the Windows task bar, click Start, Programs All Programs (XP), Hewlett-Packard, hp officejet 5500 series, uninstall software. 3 Follow the directions on - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 125
-click the Applications:HP All-in-One Software folder. 3 Double-click HP Uninstaller. 4 Follow the onscreen instructions. 5 After the software is uninstalled, disconnect your HP Officejet, and restart your computer. 6 To reinstall the software, insert the HP Officejet 5500 Series CD-ROM into - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 126
chapter 14 hardware installation troubleshooting Use this section to solve any problems you might encounter while installing the HP Officejet hardware. problem I received a message on the front panel display to attach the front panel cover possible cause and solution This might mean - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 127
the front panel display to align the print cartridges The HP Officejet prompts you to align cartridges every time you install a new print cartridge. For more information, see align the print cartridges on page 65. My HP Officejet does not power on If the HP Officejet does not power on, make sure - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 128
carriage error message appears in the front panel display there might be some packing material inside the HP Officejet. Lift open the print-carriage access door to expose the print cartridges and remove any packing material or other items that do not belong there. 118 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 129
. additional installation troubleshooting help You might want to refer to the Read Me file for more information on possible installation problems. In Windows, you can access the Read Me file from the Start button on the taskbar; select Programs, Hewlett-Packard, HP Officejet 5500 Series, View the - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 130
chapter 14 For more information on solving problems you could have while faxing with your HP Officejet, see the hp officejet 5500 series troubleshooting section in the onscreen hp photo & imaging help that came with your software. problem I have difficulties when sending faxes and when - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 131
resolved, you will not be able to send or receive faxes. For information on resolving error conditions, see the hp officejet 5500 series troubleshooting section in the onscreen hp photo & imaging help that came with your software. • If you are using either a PBX or an ISDN converter, make sure the - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 132
50. Note that some ring patterns cannot be recognized by the HP Officejet, such as those with alternating short and long ringing patterns. If you are having problems with a ring pattern of this type, ask your phone company to assign a non-alternating ring pattern. 122 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 133
troubleshooting troubleshooting information problem possible cause and solution I cannot receive faxes, • but I can send faxes (continued) If you are not using a distinctive ring service, check to make sure that the Answer Ring Pattern feature on your HP Officejet is set to All Rings. For - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 134
click the HP Director (All-in-One) icon in the Dock, select HP Help from the HP Director menu, select HP Photo and Imaging Help, and then click hp officejet 5500 series troubleshooting in the Help Viewer. If you have Internet access, you can get help from the HP website at: www.hp.com/support The - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 135
cartridges align, 65 check ink level, 61 clean, 67 clean contacts, 68 handle, 62 order, 57 replace, 63 self-test report, 61 CD-ROM, 112 clean exterior, 60 glass, 59 lid backing, 60 print cartridge contacts, 68 print cartridges , 27 country setup, 117 customer support, 71 Australia, 74 contact, 71 - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 136
maintenance sounds, 70 self-test report, 61 set scroll speed, 69 manual fax reports, 43 memory reprint faxes, 52 menu overview, 4 minimum system requirements, 112 modem. See PC modem monitor dialing, 37 N Normal copy setting, 20 number of copies copy, 23 O officejet overview hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 137
, 53 cancel, 55 change current settings, 54 change default settings, 54 fax reports, 42 faxes in memory, 52 from software, 53 print options, 54 self-test report, 61 print cartridge, 117 print cartridge empty, 118 print cartridges align, 65 check ink level, 61 clean, 67 clean contacts, 68 handle - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 138
, 115 unknown error message, 113 USB cable, 113, 119 USB cable installation, 119 V voice mail set up with voice/fax line, 103 set up with voice/fax/PC modem line, 104 volume, adjust fax, 49 W warranty, 77 duration, 77 express, 77 service, 77 statement, 78 upgrades, 77 128 hp officejet 5500 series - HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 139
- HP 5510 | HP Officejet 5500 series All-in-One - (English) Reference Guide - Page 140
need to get the most value from your HP Officejet. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2003 Hewlett-Packard Company Printed on recycled paper. Printed in the U.S.A., Mexico, Germany, Singapore, or Malaysia. *Q3434
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