HP 6122 HP Deskjet 6120 series printers - (English) Reference Guide - Page 21
troubleshooting: ethernet, continued - installation software
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english FDR_RG.book Page 19 Wednesday, July 31, 2002 9:38 AM troubleshooting: ethernet, continued what is the problem? The printer cannot be detected during software installation. possible causes... to solve the problem... The printer is not connected to the network. Connect the printer to the network (see "connect the printer" on page 10). The computer is not connected to the network. The computer cannot discover the printer's IP address. Verify that the computer is connected to the network. Windows 1.Print a network configuration page (see "network configuration page" on page 9). 2.Find the printer's IP address (item 7 on the configuration page). 3.On the Identify Printer panel of the software installer, select Specify a printer by address, then click Next. 4.On the Specify Printer panel of the software installer, select IP Address. 5.Enter the printer's IP address in the IP Address box, then click OK. 6.Follow the onscreen instructions to complete the installation. Macintosh See "ethernet troubleshooting" in the onscreen user's guide. 19