HP 635 HP Limited Warranty and Technical Support - 1-2-3-year - North America - Page 8

Free Pick-Up Warranty Service Available Monday-Friday If you are unable to resolve your problem using HP online services, call your local HP Technical Support Center (see Worldwide Phone Numbers booklet). A technical support specialist will help you diagnose the problem. If your portable computer needs a hardware repair that is covered under warranty, then HP will deliver packaging, pick up the portable computer from your location, repair the computer, and deliver the repaired computer to the location of your choice. HP pays shipping costs. NOTE: If you choose your own courier, you assume the risk of loss or damage during shipping. Carry-In Warranty Service Available Monday-Friday Carry your product into any HP authorized service provider for warranty repair. To locate the nearest HP authorized service provider, call your local HP Technical Support Center (see Worldwide Phone Numbers booklet). HP Replaceable Parts Program Where available, the HP Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty. This will save considerable repair time. After you call the HP Technical Support Center (see Worldwide Phone Numbers booklet), a replaceable part can be sent directly to you. Once the part arrives, call the HP Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy. Warranty Transfer to Another Country HP is not responsible for any handling fees, tariffs, or import duties that may be incurred in transferring the products. Products may be covered by export controls issued by the United States or other governments. Service Upgrades HP offers extra coverage for your product. For information on service upgrades, refer to http//www.hp.com. Service upgrades purchased in one country are NOT transferable to another country. 6 Notebook Documentation Team Saved date: 12/10/2004 2:37 Part Number: 347109-001 Title: Notebook Products Subject: Commercial-SMB Limited Warranty and Technical Support