HP 635 Worldwide Limited Warranty and Technical Support-3YR - US - Page 6

Warranty Transfer to Another Country, Service Upgrades - problems

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Free Pick-Up Warranty Service Available Monday - Friday Call the HP Technical Support Center at 1-800-652-6672. A technical support specialist will help you diagnose the problem. If your portable computer needs a hardware repair that is covered under warranty, then HP will deliver packaging, pick up the portable computer from your location, repair the computer, and deliver the repaired computer to the location of your choice. HP pays shipping costs. Pick-up service provides a turnaround normally within two business days. NOTE: If you choose your own courier, you assume the risk of loss or damage during shipping. Carry-In Warranty Service Available Monday - Friday Carry your product into any HP authorized service provider for warranty repair. To locate the nearest HP authorized service provider, call 1-800-652-6672 (United States & Canada). Select the Reseller Locator option. Carry-in service provides a turnaround normally within two business days. HP Replaceable Parts Program Where available, the HP Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty. This will save considerable repair time. After you call the HP Technical Support Center at 1-800-652-6672, a replaceable part can be sent directly to you. Once the part arrives, call the HP Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy. Warranty Transfer to Another Country HP is not responsible for any handling fees, tariffs, or import duties that may be incurred in transferring the products. Products may be covered by export controls issued by the United States or other governments. Service Upgrades HP offers extra coverage for your product. For information on service upgrades, refer to www.hp.com. Service upgrades purchased in one country are NOT transferable to another country. 5 Notebook Documentation Team Saved date: 9/25/2003 9:32 AM Part Number: 331435-002 File name: 331435-003--changes highlighted.doc

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Free Pick-Up Warranty Service Available Monday – Friday
Call the HP Technical Support Center at
1-800-652-6672
.
A technical support
specialist will help you diagnose the problem.
If your portable computer needs a hardware repair that is covered under
warranty, then HP will deliver packaging, pick up the portable computer from
your location, repair the computer, and deliver the repaired computer to the
location of your choice. HP pays shipping costs. Pick-up service provides a
turnaround normally within two business days.
NOTE:
If you choose your own courier, you assume the risk of loss or damage
during shipping.
Carry-In Warranty Service Available Monday – Friday
Carry your product into any HP authorized service provider for warranty repair.
To locate the nearest HP authorized service provider, call
1-800-652-6672
(United States & Canada). Select the Reseller Locator option. Carry-in service
provides a turnaround normally within two business days.
HP Replaceable Parts Program
Where available, the HP Replaceable Parts program ships approved replacement
parts directly to you to fulfill your warranty. This will save considerable repair
time. After you call the HP Technical Support Center at
1-800-652-6672
, a
replaceable part can be sent directly to you. Once the part arrives, call the HP
Technical Support Center. A technician will assist you over the phone to ensure
that the installation is quick and easy.
Warranty Transfer to Another Country
HP is not responsible for any handling fees, tariffs, or import duties that may be
incurred in transferring the products. Products may be covered by export
controls issued by the United States or other governments.
Service Upgrades
HP offers extra coverage for your product. For information on service upgrades,
refer to
www.hp.com
.
Service upgrades purchased in one country are NOT transferable to another
country.
5
Notebook Documentation Team
Saved date: 9/25/2003 9:32 AM
Part Number: 331435-002
File name: 331435-003--changes highlighted.doc